M-KOPA

Financial Services

SalesTrainingOfficer

North West FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Sales Training Officer at M-KOPA. Skills: Sales training delivery, People development, Sales performance improvement. Deliver onboarding sessions for new agents. Run refresher sessions with existing agents”

What You'll Achieve.

Agents ready faster; Agents perform better; Agents stay longer; Develop cluster leaders

Industry & Context.

Financial Services
Eligibility Requirements

Mobile and travel between training sites, Work independently without close daily supervision

What They're Looking For.

Must Have

Diploma or degree in Sales, Business Administration, Training & Development, or a related field, Demonstrable experience in sales training, sales support, or a facilitation role, Proven ability to deliver engaging, results-oriented training sessions, Solid working proficiency in Microsoft Office Suite

What You'll Do.

Deliver onboarding sessions for new agents

Run refresher sessions with existing agents

Coach cluster leaders on team development

Maintain accurate training records

Track training effectiveness

Prepare and refine training materials

Coordinate logistics across multiple sites

How You'll Work.

Team & Collaboration

Work with cluster leaders on coaching; Feed insights back to Regional Sales Managers; Collaborate with the wider sales training team

Communication Scope

Clear communication

Full Job Description

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] SALES TRAINING OFFICER | M-KOPA | NORTH WEST   [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/40a4ae4c-35a5-480c-82a8-88bd528bd4ae/image.png] You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it.   If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for.   [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/c11e52c8-49bf-4d5d-a12c-85118d087fcc/image.png]   Where you'd be doing it   M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers.   In South Africa, our field sales teams are on the ground every day in communities across the FS , connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in.   Why this role exists now   We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means

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