Centerfield

digital marketing

SalesTrainer

Portmore, Jamaica FULL TIME
The Brief

“Sales Trainer at Centerfield. Skills: Sales Training, Call Center Training, Coaching, Sales Closing Techniques. Ongoing facilitation and mastery of call center training programs. Product knowledge training”

What You'll Achieve.

Meet overall business performance goals.

Industry & Context.

digital marketing
Problems you'll solve

Must be a problem solver

Eligibility Requirements

Must have a flexible schedule to train in hours that meet business needs.

What They're Looking For.

Must Have

Proven experience as a Sales Trainer or in a similar role within a sales training or BPO organization.

Nice to Have

Associate degree in education, business, or a related field., Sales certification or training accreditation is a plus.

What You'll Do.

Ongoing facilitation and mastery of call center training programs

Product knowledge training

Sales closing techniques training

Special initiatives training

Assist with Sales Operational support

Identify needs for further agent development

Monitor knowledge transition from classroom to productivity

Properly onboard new sales experts

Report on the impact of new and existing training programs

Administer training for designated customer groups

Collaborate with management to identify company training needs

Identify performance gaps

Implement training best practices

Create effective presentations

Manage the full training cycle

including in-person activities and web-based learning

How You'll Work.

Team & Collaboration

Work closely with various department leaders in identifying needs for further agent development; Collaborate with management to identify company training needs, identify performance gaps, and implement training best practices to ensure alignment with company needs.

Communication Scope

Excellent verbal and written skills; Ability to communicate with various levels of employees; Ability to foster open two-way communication

Free ATS check

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