Petsfolio
Consumer Services
SalesTeamLeader
Neural analysis suggests this role is
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“Sales Team Leader at Petsfolio. Skills: coordination, leadership, problem-solving. Own and drive cross-functional execution across Operations, Sales, Marketing, Recruitment, QA, and Development to ensure app performance, service quality, customer satisfaction, and revenue growth.. Coordinate with Dev & QA for app quality, updates, and issue resolution”
What You'll Achieve.
app performance; service quality; customer satisfaction; revenue growth; lead generation; campaign effectiveness; lead follow-ups; conversions; revenue targets; recruitment and onboarding of service providers and staff; vendor performance, ratings, and service standards; customer escalations and improve repeat engagement; AI/automation for better productivity and reporting; SOPs, track KPIs, and submit weekly performance reports; smooth operations; team alignment; high customer satisfaction; consistent business growth
Industry & Context.
problem-solving
What You'll Do.
Own and drive cross-functional execution across Operations
and Development to ensure app performance
customer satisfaction
Coordinate with Dev & QA for app quality
Align Marketing for lead generation and campaign effectiveness
Support Sales for lead follow-ups
Drive recruitment and onboarding of service providers and staff
Monitor vendor performance
and service standards
Handle customer escalations and improve repeat engagement
Implement AI/automation for better productivity and reporting
and submit weekly performance reports
How You'll Work.
Team & Collaboration
cross-functional execution across Operations, Sales, Marketing, Recruitment, QA, and Development; Coordinate with Dev & QA; Align Marketing; Support Sales
Process & Methodology
Ability to manage multiple teams
Full Job Description
Petsfolio is dedicated to enriching the lives of pets and their owners by providing premium pet care services and a community of trusted pet experts. Founded on a passion for animals and a commitment to high-quality care, Petsfolio ensures that pet parents have access to reliable, compassionate, and skilled professionals to care for their pets' unique needs. Role Summary Own and drive cross-functional execution across Operations, Sales, Marketing, Recruitment, QA, and Development to ensure app performance, service quality, customer satisfaction, and revenue growth. Key Responsibilities * Coordinate with Dev & QA for app quality, updates, and issue resolution * Align Marketing for lead generation and campaign effectiveness * Support Sales for lead follow-ups, conversions, and revenue targets * Drive recruitment and onboarding of service providers and staff * Monitor vendor performance, ratings, and service standards * Handle customer escalations and improve repeat engagement * Implement AI/automation for better productivity and reporting * Create SOPs, track KPIs, and submit weekly performance reports Goal Ensure smooth operations, strong team alignment, high customer satisfaction, and consistent business growth. ## Additional Information Skills Required * Strong coordination, leadership, and problem-solving * Ability to manage multiple teams * Understanding of app-based operations * Growth-focused, execution-driven, adaptable mindset
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