Working Toward A Common Goal
Museum
SalesSupportSpecialist[PartTime]
“Sales Support Specialist [Part Time] at Working Toward A Common Goal. Skills: Sales Support, Customer Service, Stock Maintenance. Assist in the maintenance of retail merchandise stock by unpacking, organizing and maintaining merchandise on the selling floor and in stock rooms.. Contribute to store and stock maintenance by providing customer service on the selling floor that exceeds the customer’s expectations and assists the team in achieving sales goals.”
What You'll Achieve.
Assists the team in achieving sales goals.
Industry & Context.
Some late nights and Saturdays and Sundays are required., Located within commuting distance of the Museum (New York, New Jersey, Connecticut, or Pennsylvania).
What They're Looking For.
Must Have
Sales oriented, Outgoing, good interpersonal and communication skills required, Ability to learn requirements of the job such as register functions, product information, museum collections and relatedness, location of merchandise, etc.
Nice to Have
Background or interest in Art or Art History preferred, Post-Secondary Education preferred, Knowledge of art history, museums, and NYC cultural institutions preferred
What You'll Do.
Assist in the maintenance of retail merchandise stock by unpacking
organizing and maintaining merchandise on the selling floor and in stock rooms.
Contribute to store and stock maintenance by providing customer service on the selling floor that exceeds the customer’s expectations and assists the team in achieving sales goals.
Participate in zone coverage of the selling floor and are responsible for a specific area or category of business.
Unpacking new shipments
Maintain proper stockroom order and controls
Keep selling floor filled with stock at all times
Observe inventory control procedures
Process price changes
Assist with gift wrapping
or packaging for shipment.
Requisitioning merchandise
Ensures coverage of selling floor by spending the major portion of work time on the selling floor
Answers customer questions
Escorts customers to merchandise
Directs customers to sales staff.
Performs store maintenance in all areas of the store
Participates in loss prevention efforts
Greets or acknowledges all customers entering the store
approaching sales location
or on the phone to learn customer’s shopping purpose
Engages customer in sales oriented conversations
to sell and recommend products.
Closes sales by through the use of product knowledge and lead customers to appropriate registers.
Occasionally assigned to a register when needed
maintains good attendance and punctuality
Participates in annual inventory process.
Processes payment at register
Performs customer returns and exchanges
Provides coverage of selling floor when not on register
Performs shop maintenance in area adjacent to selling counter
Other related duties as assigned
How You'll Work.
Team & Collaboration
Collaborate with Sales specialists to close sales.; Work together toward our shared mission.
Communication Scope
Good interpersonal and communication skills
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