Tide
Finance / FinServ
SalesSupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Support Specialist at Tide. Skills: Sales Support, Customer Service, Documentation Management, Communication. Managing the final stages of the asset finance transaction. Updating and liaise with clients and Asset Finance Specialists to complete on transactions”
What You'll Achieve.
progress payouts to completion; helping customers make their ambitions become a reality; complete on transactions; Progressing payouts efficiently and with attention to detail; progress completions quickly and accurately
Industry & Context.
Ability to troubleshoot issues quickly and effectively
What They're Looking For.
Must Have
Experience working on the telephones - sales or call centre based environments
What You'll Do.
Managing the final stages of the asset finance transaction
Updating and liaise with clients and Asset Finance Specialists to complete on transactions
Progressing payouts efficiently and with attention to detail
Chasing documents from clients and suppliers
Managing inbound communications from our customers and suppliers
up-to-date information on any prospects that you speak with
How You'll Work.
Team & Collaboration
Liaising with borrowers, lenders and suppliers; Liaise with clients and Asset Finance Specialists; Work well independently as well as collaboratively with the wider business; Works effectively in virtual teams with colleagues, customers, suppliers and others
Communication Scope
superior communications skills; Ability to troubleshoot issues quickly and effectively; Works effectively in virtual teams with colleagues, customers, suppliers and others
Full Job Description
ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks. Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving e
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