Teya

SaaS

SalesSupportSpecialist

zagreb, zagreb, croatia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Sales Support Specialist at Teya. Skills: Sales Support, Sales Operations, Customer Journey Support. Support Sales Success. Manage Sales Operations”

What You'll Achieve.

Ensure accuracy and efficiency at every stage; Make sure inquiries, contracts, and onboarding steps are handled quickly and professionally; Keep deals moving forward without friction; Ensure reports and records are always up to date; Help the sales team stay on target; Continuously improve sales effectiveness and customer experience

Industry & Context.

SaaS
Problems you'll solve

Solution-oriented

What They're Looking For.

Must Have

Fluent in Croatian, Confident in English

Nice to Have

Experience in a sales support, sales operations, or administrative role, Previous exposure to SaaS, Fintech, or service-based industries, organizational skills and attention to detail, communicate clearly and build trust with ease, proactive, reliable, and solution-oriented, comfortable working with CRM systems and digital tools, eager to learn and grow within a commercial environment

What You'll Do.

Support Sales Success

Manage Sales Operations

Ensure a Smooth Customer Journey

Keep Everything Organized

Assist with Sales Reporting

Keep Learning & Improving

How You'll Work.

Team & Collaboration

Be the go-to partner for the sales team; Coordinate Across Teams; Work closely with sales, onboarding, operations, and other internal teams to keep deals moving forward without friction

Communication Scope

Communicate clearly; Build trust with ease; Confident in English

Full Job Description

About Teya Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers. Your Mission: As a Sales Support Specialist, your mission is to empower our sales team, ensure a seamless customer journey, and keep our commercial engine running smoothly. You’ll be the backbone of sales operations—making sure nothing slips through the cracks and that both customers and sales colleagues feel fully supported. What You’ll Be Doing: - Support Sales Success 🤝 Be the go-to partner for the sales team. Provide day-to-day support that helps them focus on what they do best: selling and building relationships. - Manage Sales Operations ⚙️ Handle administrative and operational tasks related to the sales process—from preparing documentation to coordinating internal steps—ensuring accuracy and efficiency at every stage. - Ensure a Smooth Customer Journey 🌟 Support customers throughout the sales lifecycle. Make sure inquiries, contracts, and onboarding steps are handled quickly and professionally. - Coordinate Across Teams 🔄 Work closely with sales, onboarding, operations, and other internal teams to keep deals moving forward without friction. - Keep Everything Organized 📊 Maintain CRM data, track sales activities, update pipelines, and ensure reports and records are always up to date. - Assist with Sales Reporting 📈 Prepare reports, track performance metrics, and provide insights that help the sales team stay on target. - Keep Learning & Improving 📚 Stay up to date with our products, processes, and market insights to continuously improve sales effectiveness and customer experience. Your Story: - Experience in a sales support, sales operations, or admini

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