Chiquita Brands International Sàrl
food supply chain
SalesSupportSpecialist
“Sales Support Specialist at Chiquita Brands International Sàrl. Skills: Sales Support, Sales Administration, Customer Service, Back Office. Provide administrative and operational support to the Sales team, including management of sales-related processes and coordination of daily activities. Support the monitoring and tracking of the sales pipeline to ensure timely and accurate processing of customer orders and commercial activities”
What You'll Achieve.
Ensure high levels of customer service and customer satisfaction
Industry & Context.
Problem-solving abilities
What They're Looking For.
Must Have
Previous experience in a Sales Support, Sales Administration, Customer Service, or Back Office role, organizational skills with the ability to manage multiple priorities in a fast-paced environment, Excellent attention to detail and high level of accuracy, communication and interpersonal skills, Proficiency with Microsoft Office applications, particularly Excel, Ability to work cross-functionally with Sales, Logistics, Planning, and Customer Service teams, Analytical mindset with the ability to interpret and present data effectively
Nice to Have
Experience working with CRM systems and ERP/order management platforms is an asset, Fluent in English and additional European languages are considered an advantage
What You'll Do.
Provide administrative and operational support to the Sales team
including management of sales-related processes and coordination of daily activities
Support the monitoring and tracking of the sales pipeline to ensure timely and accurate processing of customer orders and commercial activities
Act as a liaison between Sales
and internal departments to ensure customer requirements are addressed effectively and issues are resolved promptly
Follow up with customers regarding orders
and other administrative matters
Review pending orders and customer requests to ensure high levels of customer service and customer satisfaction
and present sales reports
and performance data for management review
Ensure data accuracy and integrity within CRM and internal systems
Assist in the preparation and review of sales quotations
and commercial proposals in line with company policies and customer requirements
Maintain accurate order entry across multiple systems and platforms
ensuring correctness of customer information
and freight arrangements
Coordinate with Planning and Supply Chain teams to align orders with sales plans by distribution center and customer
while reviewing product allocation and escalating discrepancies when necessary
Address and resolve issues related to customer orders
product specifications
or operational constraints
Maintain a understanding of company products
and commercial processes to effectively support the Sales organization
Provide additional administrative and operational support to management and leadership teams as required
How You'll Work.
Team & Collaboration
Ability to work cross-functionally with Sales, Logistics, Planning, and Customer Service teams; Team collaboration
Communication Scope
communication and interpersonal skills
Process & Methodology
Time management and prioritization
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