Ferguson
Industrial
SalesSupportRepresentativeIndustrialPVF
“Sales Support Representative-Industrial PVF at Ferguson. Skills: Sales Support, Customer Service, Pipes Valves and Fitting knowledge. Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders”
Industry & Context.
Proactively solve problems; Address and resolve customer concerns or questions
What They're Looking For.
Must Have
2-5 years of sales and/or customer service experience is required, 2-5 years of Pipes Valves and Fitting knowledge required, Ability to effectively use customer relationship management (CRM) system and phone system, General digital literacy including Microsoft Office specifically excel, Ability to quickly learn product knowledge and processes
Nice to Have
Highly motivated and customer service oriented mentality with ability to build relationships is a plus
What You'll Do.
Work together with Sales associates to support customer needs by determining the best products and solutions
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders
Coordinate deliveries on behalf of customers
Answer sales calls for general information
addressing and resolving customer concerns or questions
How You'll Work.
Team & Collaboration
Work together with Sales associates to support customer needs
Communication Scope
Answer sales calls for general information; Addressing and resolving customer concerns or questions
Applying for this Sales Support Representative-Industrial PVF role?
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