Ferguson
Waterworks
SalesSupportRepresentative
“Sales Support Representative at Ferguson. Skills: Sales Support, Customer Service, Problem Solving. Support customer needs by determining best products. Ensuring personalized customer service”
Industry & Context.
Solve problems
What They're Looking For.
Must Have
Ability to effectively use customer relationship management (CRM) system and phone system, General digital literacy including Microsoft Office, Ability to quickly learn product knowledge and processes
Nice to Have
1-3 years of sales and/or customer service experience, Experience in Waterworks or other trades, Skills for sales, including the ability to upsell, Proven track record of responding quickly to customer needs, Ability to make decisions in a timely manner, Ability to react well in a fast-paced environment, Follow through on commitments, Highly motivated and customer service oriented mentality, Ability to build relationships
What You'll Do.
Support customer needs by determining best products
Ensuring personalized customer service
Accurate sales orders
Coordinate deliveries on behalf of customers
Answer sales calls for general information
Address and resolve customer concerns
Work in the warehouse
How You'll Work.
Team & Collaboration
Work together with Sales associates
Applying for this Sales Support Representative role?
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ANONYMOUS · UNFILTERED
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