Our Team

Financial Services

SalesSupportManager

$550–850k ~AI est. Hong Kong, Hong Kong FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sales Support Manager at Our Team. Skills: Sales support, Client servicing, Documentation governance. Provide day-to-day support to Sales/Distribution. Respond to fund-related client queries”

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

5+ years sales support, 5+ years client servicing, 5+ years fund administration, 5+ years marketing operations, 5+ years documentation governance, Experience coordinating review and approval workflows, Understanding of Legal and Compliance requirements

Nice to Have

Familiarity with APAC distribution practices, Written communication skills in Cantonese, Written communication skills in Mandarin

What You'll Do.

Provide day-to-day support to Sales/Distribution

Respond to fund-related client queries

Handle ad hoc requests

Plan client-facing events

Execute client-facing events

Coordinate event logistics

Manage event invitations

Manage event registrations

Prepare presentation materials

Liaise with internal stakeholders

Liaise with external stakeholders

Ensure post-event follow-ups

Coordinate client communications on corporate action

Coordinate client communications on PM changes

Coordinate creation of marketing materials

Coordinate refresh of marketing materials

Support compliance review workflows

Ensure required reviews are completed

Ensure approvals are completed

Ensure record retention is completed

Partner closely with Sales

Partner closely with Product

Partner closely with Marketing

Partner closely with Legal/Compliance

Partner closely with Operations

Identify opportunities to streamline request intake

Improve content reuse

Introduce document SOPs

Drive adoption of best practices

Ensure adherence to internal policies

Ensure adherence to regulatory requirements

Proactively identify control gaps

Proactively identify risks

Manage content repositories

Ensure information is current

Ensure information is accurate

Ensure information is accessible

How You'll Work.

Team & Collaboration

Cross-functional teams; Geographically dispersed teams; Sales; Marketing; Compliance; Product; Legal; Operations

Communication Scope

Client communications; Presentation materials

Process & Methodology

Project management

Full Job Description

# **About the Opportunity** Job Type: Permanent Application Deadline: 30 June 2026 Title Sales Support Manager Department RFP and Client Services, Asia Pacific ex-Japan Location Hong Kong Reports To Senior Manager, Corporate Actions Level Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger. About your team The APAC RFP & APxJ Client Services team provides end-to-end proposal and servicing support to Fidelity’s regional Institutional and Wholesale businesses. The team partners with Distribution and a broad range of internal stakeholders to deliver high-quality, client-ready materials, coordinate responses to due diligence requests, and provide efficient post-sales servicing and regional sales support—supporting business growth, retention and a consistent client experience across the region. • RFP: Leads and coordinates RFPs, RFIs and DDQs, including project management, content drafting and editing, data gathering, approvals, and submission. • Client servicing: Provides day-to-day servicing and escalation support for institutional and wholesale client groups including onboarding support, client reporting coordination, operational queries, and service reviews. • Regional sales support: Supports Distribution with client communications, periodic updates, meeting materials, and follow-through on client requests to enable effective coverage and timely responsiveness. About your role This role supports the APAC distribution organization by providing timely, accurate and compliant sales support—owning the preparation, maintenance and governance of statutory fund documentation and related marketing/support materials, and partnering with Sales, Marketing and Compliance to enable client-facing activities while maintaining robust compliance oversight. Key responsibilitie

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