Our Team
Financial Services
SalesSupportManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Sales Support Manager at Our Team. Skills: Sales support, Client servicing, Documentation governance. Provide day-to-day support to Sales/Distribution. Respond to fund-related client queries”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
5+ years sales support, 5+ years client servicing, 5+ years fund administration, 5+ years marketing operations, 5+ years documentation governance, Experience coordinating review and approval workflows, Understanding of Legal and Compliance requirements
Nice to Have
Familiarity with APAC distribution practices, Written communication skills in Cantonese, Written communication skills in Mandarin
What You'll Do.
Provide day-to-day support to Sales/Distribution
Respond to fund-related client queries
Handle ad hoc requests
Plan client-facing events
Execute client-facing events
Coordinate event logistics
Manage event invitations
Manage event registrations
Prepare presentation materials
Liaise with internal stakeholders
Liaise with external stakeholders
Ensure post-event follow-ups
Coordinate client communications on corporate action
Coordinate client communications on PM changes
Coordinate creation of marketing materials
Coordinate refresh of marketing materials
Support compliance review workflows
Ensure required reviews are completed
Ensure approvals are completed
Ensure record retention is completed
Partner closely with Sales
Partner closely with Product
Partner closely with Marketing
Partner closely with Legal/Compliance
Partner closely with Operations
Identify opportunities to streamline request intake
Improve content reuse
Introduce document SOPs
Drive adoption of best practices
Ensure adherence to internal policies
Ensure adherence to regulatory requirements
Proactively identify control gaps
Proactively identify risks
Manage content repositories
Ensure information is current
Ensure information is accurate
Ensure information is accessible
How You'll Work.
Team & Collaboration
Cross-functional teams; Geographically dispersed teams; Sales; Marketing; Compliance; Product; Legal; Operations
Communication Scope
Client communications; Presentation materials
Process & Methodology
Project management
Full Job Description
# **About the Opportunity** Job Type: Permanent Application Deadline: 30 June 2026 Title Sales Support Manager Department RFP and Client Services, Asia Pacific ex-Japan Location Hong Kong Reports To Senior Manager, Corporate Actions Level Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger. About your team The APAC RFP & APxJ Client Services team provides end-to-end proposal and servicing support to Fidelity’s regional Institutional and Wholesale businesses. The team partners with Distribution and a broad range of internal stakeholders to deliver high-quality, client-ready materials, coordinate responses to due diligence requests, and provide efficient post-sales servicing and regional sales support—supporting business growth, retention and a consistent client experience across the region. • RFP: Leads and coordinates RFPs, RFIs and DDQs, including project management, content drafting and editing, data gathering, approvals, and submission. • Client servicing: Provides day-to-day servicing and escalation support for institutional and wholesale client groups including onboarding support, client reporting coordination, operational queries, and service reviews. • Regional sales support: Supports Distribution with client communications, periodic updates, meeting materials, and follow-through on client requests to enable effective coverage and timely responsiveness. About your role This role supports the APAC distribution organization by providing timely, accurate and compliant sales support—owning the preparation, maintenance and governance of statutory fund documentation and related marketing/support materials, and partnering with Sales, Marketing and Compliance to enable client-facing activities while maintaining robust compliance oversight. Key responsibilitie
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