Company
Retail
SalesSupport(Flooring/WallTile/Countertops)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Support (Flooring/Wall Tile/Countertops). Assist sales team with administrative tasks. Process sales orders accurately”
Industry & Context.
What You'll Do.
Assist sales team with administrative tasks
Process sales orders accurately
Manage customer inquiries
Prepare sales reports
Maintain sales records
Coordinate with shipping and logistics
Support showroom operations
Handle customer complaints
Process returns and exchanges
Assist with inventory management
Provide product information to customers
Schedule customer appointments
Maintain a clean and organized workspace
How You'll Work.
Team & Collaboration
Sales team; Shipping and logistics; Customers
Full Job Description
**Looking to build your career and design your future? You have come to the right place.** _**Summary**_ The Sales Support Associate is responsible for generating bids using material cost sheets, scopes of work, and market strategies. This role works collaboratively with both internal and external stakeholders to ensure accurate pricing, consistent documentation, and effective execution of the company’s sales growth strategy. The Sales Support Associate plays a key role in maintaining product programs, preparing bids, and supporting sales operations for flooring, countertops, wall tile, and window coverings while serving as a resource for sales teams and supporting ongoing process improvement and training initiatives. _**Essential Functions**_ **Bid & Pricing Support** * Generate bids using material cost sheets, scopes of work, and market strategies. * Create custom quotes for models, residential construction, non-standard options, and special projects. * Perform cost and margin analysis for product categories. * Compile standard and optional upgrade collateral per builder specifications. **Program & Product Management** * Maintain client programs for Flooring, Countertops, Window Coverings, and Wall Tile. * Develop and maintain wall tile designs in accordance with client requirements. * Maintain Client SharePoint portals and product inventory for assigned accounts. * Configure proprietary design tools to quote customers in the design center. **Systems & Documentation** * Create community kickoff documentation, ZBIDs, and floor plans in SAP. * Create and maintain all related support documents for assigned product categories. * Build and maintain digital forms for Design Studio Associates and clients. * Utilize analytical, word processing, architectural, PDF, and publishing software for daily operations. **Collaboration & Customer Support** * Build strong working relationships with Account Managers and client contacts. * Work collaboratively in a team environment, as
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