Smiths Group
Energy and process industries
SalesSupportCoordinator
“Sales Support Coordinator at Smiths Group. Skills: Sales support, Reporting, Analysis, Customer support. Provide day-to-day sales support. Manage pricing and discount structures”
What You'll Achieve.
ensuring sales teams can operate efficiently and effectively; ensuring smooth day-to-day operations; ensuring timely delivery and issue resolution; ensuring resolution in a timely manner; ensuring compliance with health & safety standards
Industry & Context.
analytical skills; problem-solving
What They're Looking For.
Must Have
advanced Excel capability, Experience working with SAP, CRM systems experience, Excellent attention to detail, ability to manage multiple priorities, communication skills, stakeholder management skills, Customer-focused mindset, proactive approach to problem-solving, Good level of education, Awareness of Health & Safety practices
Nice to Have
interpersonal skills, collaboration skills
What You'll Do.
Provide day-to-day sales support
Manage pricing and discount structures
Generate KPI dashboards and performance reports
Act as escalation point for expediting orders
Handle invoice queries and credit note management
Support SAP-related processes
Maintain and manage customer data
Monitor non-conformance reports
Support completion of customer portals
Manage shared inboxes
Identify continuous improvement initiatives
Provide cover for online sales coordination
Support site operations
Liaise with suppliers for facilities management
How You'll Work.
Team & Collaboration
Work closely with internal teams including Sales, Finance, Operations; Work with external stakeholders
Communication Scope
communication skills; stakeholder management skills
Applying for this Sales Support Coordinator role?
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