Twoconnect
Outsourcing/Offshoring
SalesSupport
Neural analysis suggests this role is
optimal for Mid candidates.
“Sales Support at Twoconnect. Skills: Sales support, CRM management, Outreach coordination. Support sales team with prospecting, CRM, speaker acquisition, and event administration. Build and maintain client, sponsor, partner, and speaker pipelines”
Industry & Context.
What They're Looking For.
Must Have
Minimum 2-5+ years’ experience in sales support, business development support, CRM administration, events coordination, conference support, or a similar commercial support role, Previous experience supporting sales outreach, prospecting, lead qualification, pipeline management, or business development activity is highly regarded, CRM knowledge is required, Confident and professional communication skills across email, phone, LinkedIn, and other business communication channels, written communication skills, with the ability to prepare clear outreach messages, follow-ups, briefing notes, and stakeholder communications, Highly organised with attention to detail and the ability to manage multiple workstreams, follow-ups, deadlines, and stakeholder requests at once, Comfortable with outbound outreach and able to remain confident, persistent, and professional when engaging prospects, sponsors, partners, and speakers, administrative skills with the ability to maintain accurate CRM records, trackers, reports, files, and supporting documentation, Ability to prepare sales reports, pipeline updates, meeting notes, and background research accurately and efficiently, Proactive and self-motivated, with the ability to take ownership of tasks, follow through on actions, and work without close supervision, Good stakeholder management skills, with the ability to liaise professionally with internal teams, external clients, sponsors, partners, and speakers, Comfortable supporting a fast-paced events and conference environment where priorities may change quickly, Team-oriented, reliable, and willing to support sales, account management, conference production, and broader event operations, Genuine interest in events, conferences, partnerships, media, or commercial event operations
Nice to Have
Experience within events, conferences, exhibitions, sponsorship, media, partnerships, or a fast-paced commercial environment is advantageous, experience using Zoho CRM highly advantageous, Experience using LinkedIn Sales Navigator, Apollo, or similar lead generation, prospecting, or lead retrieval tools is desirable
What You'll Do.
Support sales team with prospecting
and event administration
Build and maintain client
and speaker pipelines
Coordinate outreach activity
Support meeting preparation
Ensure follow-ups are completed accurately and on time
Research and identify prospective exhibition clients
and industry contacts
Support outbound outreach activity via email
and other approved channels
Execute structured outreach campaigns
ensuring follow-ups are timely
and accurately tracked
Qualify inbound leads and route relevant opportunities to the appropriate sales team member
Maintain accurate and up-to-date sales and speaker pipelines
Use tools such as LinkedIn Sales Navigator
and similar platforms to research
Support the conference team with speaker acquisition
including initial outreach
and event preparation
Manage speaker communications and ensure confirmed speakers receive relevant requirements
and event information
and track speaker presentation decks and supporting materials ahead of each event
Maintain accurate speaker trackers and support the administrative process
Manage day-to-day CRM administration
including updating records
tracking pipeline progress
and maintaining data accuracy
Prepare sales reports
and background research
Monitor follow-up schedules to ensure leads
sponsor opportunities
partner conversations
and speaker communications progress appropriately
Assist with preparing proposals
and other commercial or event-related documents
Book and coordinate meetings and calls on behalf of the Head of Event Partnerships
Work closely with account management and conference production teams to support smooth handovers
and client or speaker coordination
Provide general administrative support to the broader sales
and events team as required
Perform other position-level duties as they arise
How You'll Work.
Team & Collaboration
Work closely with account management and conference production teams to support smooth handovers, event preparation, and client or speaker coordination; Provide general administrative support to the broader sales, partnerships, and events team as required; Team-oriented, reliable, and willing to support sales, account management, conference production, and broader event operations; Good stakeholder management skills, with the ability to liaise professionally with internal teams, external clients, sponsors, partners, and speakers
Communication Scope
Confident and professional communication skills across email, phone, LinkedIn, and other business communication channels; written communication skills, with the ability to prepare clear outreach messages, follow-ups, briefing notes, and stakeholder communications
Full Job Description
The Sales Support role will support the team by providing proactive sales, prospecting, CRM, speaker acquisition, and event administration support across its commercial and conference operations. Reporting to the Head of Event Partnerships, this role will help build and maintain client, sponsor, partner, and speaker pipelines, coordinate outreach activity, manage CRM records, support meeting preparation, and ensure follow-ups are completed accurately and on time. * Research and identify prospective exhibition clients, sponsors, partners, speakers, and industry contacts across relevant target sectors. * Support outbound outreach activity via email, LinkedIn, phone, and other approved channels on behalf of the sales and conference teams. * Execute structured outreach campaigns, ensuring follow-ups are timely, professional, and accurately tracked. * Qualify inbound leads and route relevant opportunities to the appropriate sales team member. * Maintain accurate and up-to-date sales and speaker pipelines, including prospect details, activity notes, next steps, and outcomes. * Use tools such as LinkedIn Sales Navigator, Apollo, Zoho CRM, and similar platforms to research, identify, and engage prospects. * Support the conference team with speaker acquisition, including initial outreach, confirmations, follow-ups, briefing information, and event preparation. * Manage speaker communications and ensure confirmed speakers receive relevant requirements, deadlines, materials, and event information. * Collate, organise, and track speaker presentation decks and supporting materials ahead of each event. * Maintain accurate speaker trackers and support the administrative process from speaker identification through to confirmed delivery. * Manage day-to-day CRM administration, including updating records, logging activities, tracking pipeline progress, and maintaining data accuracy. * Prepare sales reports, pipeline summaries, briefing notes, meeting notes, and background research for
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