Arrow Electronics
Technology
SalesSupport
Neural analysis suggests this role is
optimal for Entry candidates.
“Sales Support at Arrow Electronics. Skills: Sales support, Customer service. Perform day-to-day sales support. Provide customer service for assigned accounts”
What You'll Achieve.
Provide highest level of service; Achieve customer satisfaction
Industry & Context.
Resolve discrepancies; Resolve vendor invoice variances
What They're Looking For.
Must Have
1 year of experience in customer/sales support
Nice to Have
Experience with ERP/CRM systems
What You'll Do.
Perform day-to-day sales support
Provide customer service for assigned accounts
Serve as liaison between Arrow resources and customers
Anticipate customer requirements
Process customer orders accurately and timely
Enter sales orders into ERP system
Resolve discrepancies with customer
Fulfill orders effectively
Respond to customer requests
Document customer requests for product returns
Obtain facts for product returns
Accept or reject product returns
Maintain control of open backlog
Research vendor invoice variances
Resolve vendor invoice variances
Manage customer quotes
How You'll Work.
Team & Collaboration
Internal resources; Vendor resources; Customers
Full Job Description
# **Position:** Sales Support # **Job Description:** Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services. **What You’ll Be Doing:** * Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. * Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. * Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. * Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, tec
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