Arrow Electronics

Technology

SalesSupport

$0–0k Tlaquepaque, Jalisco, Mexico FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Sales Support at Arrow Electronics. Skills: Sales support, Customer service. Perform day-to-day sales support. Provide customer service for assigned accounts”

What You'll Achieve.

Provide highest level of service; Achieve customer satisfaction

Industry & Context.

Technology
Problems you'll solve

Resolve discrepancies; Resolve vendor invoice variances

What They're Looking For.

Must Have

1 year of experience in customer/sales support

Nice to Have

Experience with ERP/CRM systems

What You'll Do.

Perform day-to-day sales support

Provide customer service for assigned accounts

Serve as liaison between Arrow resources and customers

Anticipate customer requirements

Process customer orders accurately and timely

Enter sales orders into ERP system

Resolve discrepancies with customer

Fulfill orders effectively

Respond to customer requests

Document customer requests for product returns

Obtain facts for product returns

Accept or reject product returns

Maintain control of open backlog

Research vendor invoice variances

Resolve vendor invoice variances

Manage customer quotes

How You'll Work.

Team & Collaboration

Internal resources; Vendor resources; Customers

Full Job Description

# **Position:** Sales Support # **Job Description:** Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services. **What You’ll Be Doing:** * Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. * Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. * Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. * Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, tec

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