Banamex
Banking
SalesSupportAnalyst2
Neural analysis suggests this role is
optimal for Entry candidates.
“Sales Support Analyst 2 at Banamex. Skills: Excel, problem solving. The Sales Support Analyst 2 is responsible for day-to-day client servicing, handling and resolving client issues, and validating client data and documentation. This role coordinates and follows up across internal departments to meet client needs, provides feedback on product improvements, and analyzes client data for reporting. The analyst must assess risk and ensure compliance with applicable laws, rules, and regulations.”
Industry & Context.
analytical capacity
What They're Looking For.
Must Have
0-2 years relevant experience. Knowledge in Microsoft Office suite, especially solid knowledge in Excel and Access (Pivot Tables, queries, data import). Problem solving, ingenuity and analytical capacity. Proactivity and results-oriented work. Assertive communication. Advanced English (Desirable).
What You'll Do.
The Sales Support Analyst 2 is responsible for day-to-day client servicing, handling and resolving client issues, and validating client data and documentation.
This role coordinates and follows up across internal departments to meet client needs, provides feedback on product improvements, and analyzes client data for reporting.
The analyst must assess risk and ensure compliance with applicable laws, rules, and regulations.
How You'll Work.
Team & Collaboration
Good understanding of how the team interacts with others in accomplishing the objectives of the area.
Full Job Description
The Sales Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **_Responsibilities:_** * Provide day-to-day client servicing, handle and provide timely resolution to client issues. * Validates client data and documentation in relevant systems. * Takes the lead to coordinate and follow-up across internal departments to solve client needs. * Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement. * Analyzes client data and provides reporting as needed. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **_Qualifications:_** * 0-2 years relevant experience ** _Education:_** * Bachelors degree This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as r
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