Cdw
SalesSupport12MonthFTC
“Sales Support 12 Month FTC at Cdw. Skills: Account support, Order processing, Customer liaison. Support and maintain customer accounts. Handle customer engagements”
What You'll Achieve.
Maximise sales capacity; Maximise customer satisfaction
Industry & Context.
analytical, and problem-solving skills
What They're Looking For.
Must Have
PC literacy (Word, Excel, Outlook, Web Browser), fast & accurate keyboard skills, able to create and apply formulas, Understanding the importance of accurate reporting, Understanding of the IT industry sales channel, analytical, and problem-solving skills, Use of internal tools for account management and order processing (Microsoft Navision, CRM)
Nice to Have
Experience working in a commercial environment, Previous administration experience in a similar role, Industry product and service knowledge, Ability to build a rapport with customers, partners and internal co-workers, time management and prioritisation skills, Ability to change and prioritise tasks constantly throughout the day/week/month, Drive and ambition, attention to detail, Natural business acumen and ability to assimilate numbers/financials quickly, Ambitious to grow a successful career within CDW, Commercially minded
What You'll Do.
Support and maintain customer accounts
Handle customer engagements
Maximise sales capacity
Maximise customer satisfaction
Liaise with stakeholders
Handle customer queries
Process product returns
Check product information
Liaise with internal departments
Develop product knowledge
Understand vendor promotions
Understand deal registration
Assist with holiday cover
How You'll Work.
Team & Collaboration
Liaise with internal CDW departments; Work with key vendors and partners; Liaise with internal departments, including Customer Services, Credit and Purchasing; Assist with holiday cover and training of co-workers; Build rapport with internal co-workers
Communication Scope
Excellent communication skills; Ability to build rapport with customers, partners and internal co-workers
Applying for this Sales Support 12 Month FTC role?
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