Reformation

Fashion Retail

SalesSupervisor

$75–105k ~AI est. Los Angeles, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Sales Supervisor at Reformation. Skills: Sales goals, Customer experience, Inventory control. Meet and exceed sales goals. Lead sales floor”

What You'll Achieve.

Achieve individual store goals; Exceed sales goals; Maximize customer retention; Maintain extraordinary customer experience feedback scores

Industry & Context.

Fashion Retail
Problems you'll solve

Problem-solver

Eligibility Requirements

Open availability, Flexible schedule, Work weekends, Work holidays

What They're Looking For.

Must Have

3 years Retail Experience

What You'll Do.

Meet and exceed sales goals

Deliver excellent customer experience

Build loyal customer relationships

Contribute to technology led in-store experience

Maintain extraordinary customer experience feedback scores

Act as brand ambassador

Engage customers on brand

Be knowledgeable in all aspects

Uphold consistent inventory accuracy

Perform regular cycle counts

Oversee inbound inventory

Oversee outbound inventory

Track receiving of products

Track removal of products

Track metrics for BOH fulfillment

Track metrics for mis-pulls

Track metrics for cycle counts

Track metrics for inventory accuracy

Contribute to Loss Prevention

Set Loss Prevention expectations

Train on Loss Prevention

Maintain seamless store operational procedures

Maintain weekly workflow

Support merchandising presentation strategy

Support merchandising concept standards

Train staff on merchandising

Provide feedback on sales

Provide feedback on product

Provide feedback on allocation

Uphold all procedures

Motivate sales associates

Support sales associates

Provide in the moment coaching

Improve performance of associates

Contribute through training programs

Contribute through customer experience programs

Lead training programs

Lead customer experience programs

Manage professional work environment

Manage healthy work environment

Manage productive work environment

How You'll Work.

Team & Collaboration

In-store leadership; Sales associates

Communication Scope

Customer feedback

Full Job Description

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Maintain extraordinary customer e

Free ATS check

Applying for this Sales Supervisor role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Reformation?

Real rants from real employees. Read before you apply.

Read Company Rants →