Reformation
Sustainable Fashion
SalesSupervisor
“Sales Supervisor at Reformation. Skills: Sales goals, Customer experience, Inventory accuracy. Meet and exceed sales goals. Lead the sales floor”
What You'll Achieve.
Achieve individual store goals; Maximize customer retention; Build loyal customer relationships; Surprises and delights customers; Maintain extraordinary customer experience feedback scores; Grow the team further; Take action when necessary; Improve performance of existing associates
Industry & Context.
Effective and expedient problem-solver; Keen attention to detail
Available to work a minimum of 30 hours per week, Daily open availability across a full 7 day work week, Able to work flexible schedule (days, nights, weekends, & holidays if required)
What They're Looking For.
Must Have
Minimum of 3 years Retail Experience required, Experience working with a sales or retail organization and/or operationally intensive business, Ability to work in a fast-paced and ever-changing environment, interpersonal skills and the ability to interact effectively with diverse personalities, Driven approach to take on new challenges with the self-motivation for your work and career, Excellent communicator with a passion for people, An effective and expedient problem-solver with a keen attention to detail, Positive attitude and feels there is no task too small and no task too large
What You'll Do.
Meet and exceed sales goals
Deliver an excellent customer experience
Contribute to a technology led in-store experience
Maintain extraordinary customer experience feedback scores
Act as brand ambassador
Uphold consistent inventory accuracy and controls
Track receiving and removal of products
Track metrics for BOH fulfillment
Contribute to Loss Prevention
Maintain seamless store operational procedures
Support merchandising presentation strategy
Provide real-time and weekly feedback
Uphold and lead by example with all policies
Display a dedicated approach to motivate
Contribute and lead through training
Maintain and manage a professional work environment
How You'll Work.
Team & Collaboration
Inspire others to generate clientele; Work with product team; Informally train alongside leadership; Lead and train staff as needed; Provide feedback to in store leadership; Support sales associates; Provide in the moment coaching; Work alongside team in store
Communication Scope
Excellent communicator
Applying for this Sales Supervisor role?
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