ALO

Sales&ServiceManager

$60–76k Baltimore, Maryland, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Sales & Service Manager at ALO. Skills: Sales Leadership, Service Leadership, People Leadership, Business Planning. Manage sales and service operations. Analyze sales metrics”

What You'll Achieve.

Protect optimal performance; Elevate effective communication; Protect operational efficiency; Support all-level organizational goals

Industry & Context.

Eligibility Requirements

Requires constant movement in and around all areas of the store, Ability to lift, push, carry or otherwise move up to 50 pounds, Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder, Ability to stand and move for an entire shift, Available for opening, closing and weekend shifts, Able to work during the company’s Blackout period

What They're Looking For.

Must Have

3-5 years of retail or related industry leadership experience, Working knowledge of MS Office (Word, Excel and Outlook), Extraordinary interpersonal and communication skills, both verbal and written, Agile with the ability to handle multiple tasks in a changing environment, Independent work ethic, time management skills, and personal accountability, Requires constant movement in and around all areas of the store, Aligns with and embodies ALO’s Guiding Principles, Ability to lift, push, carry or otherwise move up to 50 pounds, Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder, Ability to stand and move for an entire shift, Available for opening, closing and weekend shifts, Able to work during the company’s Blackout period

What You'll Do.

Manage sales and service operations

Analyze sales metrics

Inform planning processes

Communicate ALO's mission

Write effective schedules

Oversee sales and service model execution

Collaborate with store manager

Support organizational goals

How You'll Work.

Team & Collaboration

Collaborates and implement General/Store Manager’s vision; Work cross-functionally with business partners

Communication Scope

Interpersonal skills; Verbal communication skills; Written communication skills

Full Job Description

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OVERVIEW The Sales including metrics (e. g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) Future planning workflow business needs to protect optimal performance People Leader Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team Establish internal & external pipeline through succession planning and recruitment strategy Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager Business Partner Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals Demonstrate an ability to navigate the organization with a balance of business need and brand culture Sales & Service Leadership Qualifications 3-5 years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Independent work ethic, time management skills, and personal accountability Requires con

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