Sales&ServiceCoordinator

**Are you eager to help shape the future of mobility and contribute to sustainability? Then Vossloh is the right place for you. Join our team and be part of innovative solutions that drive positive change in the transportation industry.** This is a permanent position. **Your Tasks** The purpose of this role is to provide sales, customer service and commercial administrative support to the Business Development (BD) team. The Sales & Service Coordinator owns day-to-day order management, supply chain coordination, CRM and pipeline maintenance, and acts as the operational link between BD, finance, operations and factory teams. **Order Management and Client Coordination** * Process, track and report on customer purchase orders, ensuring accuracy and on-time delivery. * Act as first point of contact for routine client queries relating to small orders, delivery schedules and basic commercial matters. * Maintain professional written and verbal communication with clients on behalf of the BD team. * Support client meetings as required, taking actions and ensuring timely follow-up. **Supply Chain Coordination** * Coordinate procurement support and supplier liaison in conjunction with operations and factory teams. * Manage delivery scheduling with factories to ensure customer commitments are met. **CRM and Pipeline Maintenance** * Maintain CRM and pipeline records, ensuring data accuracy and completeness for the BD team. * Update weighted pipeline reporting on a regular basis. * Support the BD team with pipeline analysis and reporting outputs. **Tender and Contract Administration** * Support tender preparation, document collation and submission via customer portals. * Administer contract documentation, including tracking, filing and document control of executed contracts and supporting records. * Maintain contract registers and ensure key dates and obligations are captured. **Finance and Internal Reporting** * Coordinate with the Finance team on client reporting, SOH reports, a