Chit Chats Express
Logistics
SalesRepresentative
Neural analysis suggests this role is
optimal for entry candidates.
“Sales Representative at Chit Chats Express. Skills: Sales, Business development, Revenue generation. Identify and pursue new business opportunities. Conduct discovery calls”
What You'll Achieve.
Contribute directly to revenue growth; Turn qualified opportunities into clients; Support handoff to onboarding; Support handoff to account management; Meet or exceed assigned targets
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
written and verbal communication skills, Comfortable with cold outreach, Comfortable with discovery calls, Comfortable with follow-ups, Comfortable with client presentations, customer-first mindset, understand client pain points, recommend practical solutions, Good organizational skills, manage multiple prospects, Ability to learn Chit Chats’ services, Ability to learn pricing structure, Ability to learn shipping workflows, Ability to learn compliance considerations, Ability to learn operational requirements, Experience using CRM software, Experience using Google Workspace, Experience using Microsoft Office, Experience using basic reporting tools, problem-solving skills, coordinate with internal teams, Self-motivated, resilient, comfortable working toward sales goals, balance revenue growth with client fit, balance revenue growth with profitability, balance revenue growth with operational feasibility, Post-secondary education or equivalent experience, 1–3+ years of experience in sales, 1–3+ years of experience in business development, 1–3+ years of experience in customer success, 1–3+ years of experience in account management, 1–3+ years of experience in sales support
Nice to Have
Experience in e-commerce, Experience in shipping, Experience in logistics, Experience in marketplaces, Experience in small business services
What You'll Do.
Identify and pursue new business opportunities
Conduct discovery calls
Present Chit Chats services
Prepare pricing comparisons
Prepare savings summaries
Prepare follow-up materials
Support complex pricing questions
Support service-fit questions
Maintain accurate lead information
Maintain opportunity information
Maintain client information in CRM
Track all outreach activity
Coordinate with Onboarding
Coordinate with Account Management
Follow up with prospects
Identify client needs
Contribute to sales campaigns
Contribute to vertical-specific outreach
Contribute to market research initiatives
Meet activity targets
Meet pipeline targets
Meet conversion targets
Meet activation targets
How You'll Work.
Team & Collaboration
Work with Sales Manager; Work with Data; Work with Product; Work with Operations; Coordinate with Onboarding; Coordinate with Account Management
Communication Scope
Verbal communication; Written communication; Client presentations
Full Job Description
At Chit Chats Express, our mission is to empower Canadian entrepreneurs by making shipping simpler, more accessible, and more affordable. As a fast-growing, entrepreneurial company, we are proud to help businesses of all sizes reach customers around the world with confidence. As e-commerce continues to eliminate borders, we believe Canadian entrepreneurs deserve a shipping partner that helps them compete globally without unnecessary complexity or high barriers to entry. Our goal is to create a seamless, borderless shipping experience that supports growth, opportunity, and long-term success for businesses across Canada. If you are mission-driven, growth-oriented, and thrive in a collaborative environment, we’d love to hear from you. The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building relationships with prospective clients, understanding their shipping needs, presenting relevant Chit Chats solutions, and guiding them through the decision-making process. The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or pricing comparisons, and working with internal teams to ensure the client can be supported successfully. Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients and supporting the handoff to onboarding and account management once the client is ready to begin shipping. Responsibilities * Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns. * Conduct discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential. *
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