Sales Professional
SalesProfessionalInsideSales
“Sales Professional - Inside Sales at Sales Professional. Skills: Sales, Client relations, Prospecting. Serve client families by making at need cemetery arrangements. Sell pre-need arrangements”
What You'll Achieve.
Generating revenue for the cemetery; Ensure productivity
Industry & Context.
Ability to work a number of evenings and or weekends every month, Ability to drive frequently, Flexible hours but, at times must have the ability to work up to 12 hours in a day
What They're Looking For.
Must Have
Must be able to pass the Company’s internal presentation certification within thirty days of hire, Ability to work a number of evenings and or weekends every month, Ability to drive frequently, Ability to obtain and maintain an insurance license if required by state/province, Flexible hours but, at times must have the ability to work up to 12 hours in a day, Ability to treat others with empathy and respect, Knowledge of computers and some software, Customer service skills
Nice to Have
1-2 years of customer service or sales industry experience preferred, Valid driver’s license with an acceptable driving record
What You'll Do.
Serve client families by making at need cemetery arrangements
Sell pre-need arrangements
Provide exemplary personalized service
Generate revenue for the cemetery
Act as primary contact for families
Prospect a minimum of 1-2 hours each day
Obtain referrals from families served
Network and build community relationships
Explain and present presentations to families
Maintain and track activity levels
Respond to client inquiries
Connect with families through listening
Understand family needs and offer solutions
Stay in touch with families to ensure satisfaction
Prepare for all appointments
Perform all procedures with professionalism
Follow through on customer problems and requests
Build trust-based relationships
Earn the right to ask for referrals
Educate families on pre-planning benefits
Represent a continuous link from services provided
Collaborate and team with funeral directors
Review previous services and contacts
Share family concerns with team
How You'll Work.
Team & Collaboration
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service; Shares family concerns with rest of the SCI team
Communication Scope
Honest communication
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