SalesOrderManagementAnalyst

* _Location: Budapest, Hungary_ # _About the job_ _Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?_ _We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world._ **_Sales Order Management Budapest Hub Analyst_** _is responsible for managing and analysing customer orders and interactions to ensure a seamless and efficient process._ _This role involves coordinating with various departments ((e.g Supply Chain, Commercial, Quality) analysing data to improve customer satisfaction, and maintaining accurate records._ _Delivers the best service for sales orders management in line with SLA ensuring a positive customer experience._ _Address operational issues and follow through to resolution in an effective and timely manner._ **Main responsibilities** **Order Management is responsible for Customer orders administration:** **_Order taking_** : Timely and accurate creation of customer orders received from different channels eg EDI, email, ... in the ERP. For email orders, review order creation in Esker ** _Order validation and acceptance_** : Perform necessary checks based on incompleteness, blocks, reason for rejections. update orders in case necessary ** _Order allocation_** : Automatic quantity allocation to orders based on stock availability, product allocation setup and customer prioritization. Follow customer fulfilment indication in case order allocation needs to be updated. Backorder processing.