Shyft Global Services

SalesOperationsSupervisor

$28500–40000k ~AI est. San Jose, Costa Rica FULL TIME
The Brief

“Sales Operations Supervisor at Shyft Global Services. Skills: Sales territory management, Team leadership, Sales forecasting. Manage assigned sales territories. Manage day-to-day activities of sales team”

What You'll Achieve.

Meet all established goals; Exceed all established goals

Industry & Context.

Problems you'll solve

Analyze complex issues; Resolve complex problems; Analyze reports; Analyze business correspondence

Eligibility Requirements

Occasional overtime

What They're Looking For.

Must Have

2-3 years supervisory experience, High school diploma/GED

Nice to Have

Sales industry experience, IT industry experience

What You'll Do.

Manage assigned sales territories

Manage day-to-day activities of sales team

Set team members' goals

Track team members' goals

Assist management in creating business plans

Uncover new opportunities

Perform inbound sales calls

Perform outbound sales calls

Provide product information

Build relationships with customers

Create customer specific business plans

Secure territory growth

Communicate constantly with teams

Inform teams of daily sales tracking

Inform teams of customer information

Inform teams of product information

Prepare forecasts for monthly performance

Prepare forecasts for quarterly performance

Assign duties to associate team members

Ensure coverage of all relevant tasks

Ensure completion of all relevant tasks

Evaluate customer slippage reports

Determine customers to focus attention

Keep track of account credit status

Determine accounts needing review

Determine accounts with credit problems

Resolve customer credit issues

Interact with Credit department

Keep updated profiles on all accounts

Anticipate needs in business plans

Participate in vendor training

Participate in Corporate training

Attain product knowledge

Attain industry knowledge

Attain company knowledge

Provide better service to customers

Establish competitive intelligence reports

Hire sales team members

Coach sales team members

Develop sales team members

Motivate sales team members

Maintain performance information

Maintain documentation

Provide necessary training

Pursue required training

Conduct team member performance management

Administer Performance Improvement Plans

Administer monthly MBOs

Administer attendance

Administer adherence to TD policies

Administer adherence to procedures

Manage team reward programs

Manage team recognition programs

Nominate for division programs

Nominate for corporate programs

Monitor division programs

Monitor corporate programs

Perform additional duties as assigned

How You'll Work.

Team & Collaboration

Sales team members; Management; Credit department; Sales Manager; Associate team members

Communication Scope

English; Spanish

Free ATS check

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