Shyft Global Services
SalesOperationsSupervisor
“Sales Operations Supervisor at Shyft Global Services. Skills: Sales territory management, Team leadership, Sales forecasting. Manage assigned sales territories. Manage day-to-day activities of sales team”
What You'll Achieve.
Meet all established goals; Exceed all established goals
Industry & Context.
Analyze complex issues; Resolve complex problems; Analyze reports; Analyze business correspondence
Occasional overtime
What They're Looking For.
Must Have
2-3 years supervisory experience, High school diploma/GED
Nice to Have
Sales industry experience, IT industry experience
What You'll Do.
Manage assigned sales territories
Manage day-to-day activities of sales team
Set team members' goals
Track team members' goals
Assist management in creating business plans
Uncover new opportunities
Perform inbound sales calls
Perform outbound sales calls
Provide product information
Build relationships with customers
Create customer specific business plans
Secure territory growth
Communicate constantly with teams
Inform teams of daily sales tracking
Inform teams of customer information
Inform teams of product information
Prepare forecasts for monthly performance
Prepare forecasts for quarterly performance
Assign duties to associate team members
Ensure coverage of all relevant tasks
Ensure completion of all relevant tasks
Evaluate customer slippage reports
Determine customers to focus attention
Keep track of account credit status
Determine accounts needing review
Determine accounts with credit problems
Resolve customer credit issues
Interact with Credit department
Keep updated profiles on all accounts
Anticipate needs in business plans
Participate in vendor training
Participate in Corporate training
Attain product knowledge
Attain industry knowledge
Attain company knowledge
Provide better service to customers
Establish competitive intelligence reports
Hire sales team members
Coach sales team members
Develop sales team members
Motivate sales team members
Maintain performance information
Maintain documentation
Provide necessary training
Pursue required training
Conduct team member performance management
Administer Performance Improvement Plans
Administer monthly MBOs
Administer attendance
Administer adherence to TD policies
Administer adherence to procedures
Manage team reward programs
Manage team recognition programs
Nominate for division programs
Nominate for corporate programs
Monitor division programs
Monitor corporate programs
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Sales team members; Management; Credit department; Sales Manager; Associate team members
Communication Scope
English; Spanish
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