ShopBack Group
E-commerce
SalesOperations&StrategyIntern
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“Sales Operations & Strategy Intern at ShopBack Group. Skills: Lead Generation, Merchant Engagement, Performance Optimisation, Process Improvement & Automation. Identify and generate high-quality leads to expand ShopBack Pay’s merchant base. Monitor and engage inactive merchants to reduce dormancy and unlock growth opportunities”
What You'll Achieve.
expand ShopBack Pay’s merchant base; reduce dormancy and unlock growth opportunities; grow merchant performance and improve sales effectiveness; increase team productivity
Industry & Context.
analytical thinking and ability to translate data into actionable insights; eager to solve problems
What They're Looking For.
Must Have
interest in business development, strategy, and partnerships, analytical thinking and ability to translate data into actionable insights, Ability to thrive in a fast-paced environment, managing multiple priorities with precision and attention to detail, Proactive, detail-oriented, and eager to solve problems, Excellent interpersonal and communication skills, Experience leveraging Generative AI tools (e.g. ChatGPT, Cursor) to improve workflows and productivity
What You'll Do.
Identify and generate high-quality leads to expand ShopBack Pay’s merchant base
Monitor and engage inactive merchants to reduce dormancy and unlock growth opportunities
Support initiatives to grow merchant performance and improve sales effectiveness
Use AI tools and automation to streamline workflows and increase team productivity
Gain hands-on experience across the full business development lifecycle
from prospecting to onboarding and growth
How You'll Work.
Communication Scope
Excellent interpersonal and communication skills
Full Job Description
## Description Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout. ## Your Adventure Ahead Lead Generation: Identify and generate high-quality leads to expand ShopBack Pay’s merchant base Merchant Engagement: Monitor and engage inactive merchants to reduce dormancy and unlock growth opportunities Performance Optimisation: Support initiatives to grow merchant performance and improve sales effectiveness Process Improvement & Automation: Use AI tools and automation to streamline workflows and increase team productivity End-to-End Exposure: Gain hands-on experience across the full business development lifecycle, from prospecting to onboarding and growth ## Essentials to Succeed Currently pursuing a degree in Business, Marketing, Economics, or related fields Strong interest in business development, strategy, and partnerships Strong analytical thinking and ability to translate data into actionable insights Ability to thrive in a fast-paced environment, managing multiple priorities with precision and attention to detail Proactive, detail-oriented, and eager to solve problems Excellent interpersonal and communication skills E
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