SalesOperationsSpecialist

ABOUT NewForm is a performance marketing agency that oversees ~$100M/year in paid media spend for high-growth tech and mobile brands. We help category disruptors scale paid social through a short-form, content-led approach. Our in-house creative team produces thousands of human-first ads every month, all built to drive efficient and scalable growth. We operate at the intersection of creative, media, and technology—and we're building internal systems that make performance marketing and revenue operations faster, cleaner, and more predictable. THE ROLE As a Sales Operations Specialist, you'll sit at the center of our revenue engine - working closely with sales, leadership, and delivery to drive pipeline visibility, deal execution, and overall sales efficiency. Your role is both executional and systems-oriented. You'll help manage proposals, CRM hygiene, and day-to-day sales workflows, while also improving the underlying systems and processes that help us move faster and close better. This role is ideal for someone who is detail-oriented, systems-minded, and wants to work close to deals and revenue. You'll partner closely with business development and leadership to reduce friction in the sales process and ensure we have clear visibility into pipeline and performance. RESPONSIBILITIES - Own and maintain the sales CRM (HubSpot, Salesforce, or equivalent) as the source of truth for pipeline and revenue - Ensure leads, deals, and pipeline stages are accurate, up to date, and reflective of real deal progress - Track inbound and outbound leads and support proper routing, enrichment, and follow-up - Support proposal and sales material development (decks, case studies, scopes), ensuring consistency and speed in deal execution - Assist in building and improving sales processes, workflows, and automations across tools (HubSpot, Clay, Zapier, etc.) - Generate weekly and monthly sales reporting for leadership (pipeline, conversion rates, cycle length, deal velocity) - Coordinate h