GuidePoint Security
cybersecurity
SalesOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Sales Operations Specialist at GuidePoint Security. Skills: Salesforce. com management, Quote generation, Opportunity management, Customer correspondence, Order processing, Vendor and customer relationship management, Pipeline analysis, Forecasting accuracy. Requesting quotes from appropriate vendors and distributors. Generating quotes for customers”
What You'll Achieve.
Maintain and grow the region; Provide accurate forecasting reports; Ensure forecast accuracy; Bring value to customers
Industry & Context.
Suggest creative pricing and payment solutions balancing customer need and pricing policies; Analyze information and make decisions that benefit GuidePoint Security; Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Ability to work flexible work schedule required, Sedentary work, Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day, Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day, Some travel may be required for certain positions, Working on-site may be required for Federal positions
What They're Looking For.
Must Have
High School Diploma or GED required, 3+ years in a customer service/sales support type role, Prior experience in Customer Relationship Management (CRM) software required, Intermediate level experience with Microsoft Office and Internet Navigation, Self-motivated with excellent prioritization and multitasking abilities, Must have outstanding attention to detail and commitment to follow-through, Ability to work well with a team, An unwavering positive attitude, drive for results, and the ability to deal with ambiguity are a must, Solid Math skills with the ability to calculate margins/discounts, and percentages required, Must be open to receiving constructive feedback and applying it toء improve their results, Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security, written and verbal communication skills, Ability to work flexible work schedule required, Sedentary work, Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day, Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
Nice to Have
Associate Degree or equivalent from two year college or technical school preferred, A background in the IT industry is preferred, Experience with Salesforce. com preferred, Technical sales/support and outbound calling experience preferred
What You'll Do.
Requesting quotes from appropriate vendors and distributors, Generating quotes for customers, Managing Salesforce.
com opportunities, Corresponding with customers in an effort to maintain and grow the region, Interacting with manufacturing partners, internal business partners, and customers, Supporting new business as well as Renewal Business, Keeping track of all opportunities responsible for in their region, Managing Salesforce.
com to provide accurate forecasting reports, Assisting the Marketing team with planning and coordinating marketing events, Working with vendors to help sponsor different events, Sending out event invites, Arranging a venue to host the event, Use Salesforce.
com to generate quotes, track opportunities and process orders, Promptly respond to internal and external inquiries, Suggest creative pricing and payment solutions balancing customer need and pricing policies, Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives, Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings, Develop and maintain relationship with GuidePoint key vendors and customers, Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy, Leverage resources and relationships to bring value to customers, Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders, Work with the team to analyze information and make decisions that benefit GuidePoint Security, Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines, Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables.
How You'll Work.
Team & Collaboration
Interact with internal business partners; Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives; Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments; Work with the team to analyze information and make decisions that benefit GuidePoint Security; Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables; Colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity
Communication Scope
Written and verbal communication skills
Process & Methodology
Managing multiple tasks with shifting priorities and tight deadlines
Full Job Description
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U. S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives. The SOS supports sales and marketing efforts by requesting quotes from appropriate vendors and distributors, generating quotes for customers, managing Salesforce.com opportunities, and corresponding with customers in an effort to maintain and grow the region. In this role, the SOS is required to interact with manufacturing partners, internal business partners, and customers in a fast-paced support atmosphere. Sales Operations Specialists are a key contact of the customer’s daily interaction with GuidePoint Security. It is the duty of the SOS to support new business as well as Renewal Business in a quota bearing environment. The SOS must keep their finger on the pulse of all opportunities that they are responsible for in their region. SOS’s manage Salesforce.com so that it can provide accurate forecasting reports. Additionally, the SOS will assist the Marketing team with planning and coordinating marketing events in their region. This includes working with vendors to help sponsor different events, sending out the event invites, and arranging a venue to host the event. Roles and Responsibilities: Use Salesforce.com to generate quotes, track opportunities and process orders. Promptly respond to internal and external inquiries. Suggest creative pricing and payment solutions balancing customer need and pricing policies. Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives. Develop and r
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