ESW
eCommerce
Sales&OperationsSpecialist
“Sales & Operations Specialist at ESW. Skills: Sales Execution, Operations Management, Customer Experience, Revenue Growth, Order Fulfillment. Support the execution and growth of a new sports apparel sales channel. Own the end-to-end execution of the channel”
What You'll Achieve.
Drive revenue conversion; Scale the channel; Ensure speed, accuracy, and commercial alignment of sales quotes; Maximize conversion; Ensure on-time, in-full delivery
Industry & Context.
Identify friction points and drive process improvements; Proactively manage exceptions, delays, and risks
What They're Looking For.
Must Have
5+ years’ experience in a start-up, scale-up, or new product launch environment, ideally within eCommerce or digital platforms, Proven track record of launching and scaling new sales channels, products, or commercial programmes, Comfortable operating in ambiguity and building structure from the ground up, Commercial mindset, motivated by revenue growth and conversion, Experience working across sales, technology, and operations, Comfortable with inventory systems and OMS platforms, Collaboration and stakeholder influencing skills, Resilient and adaptable in fast-paced environments, Impact-focused, with a ownership mindset
What You'll Do.
Support the execution and growth of a new sports apparel sales channel
Own the end-to-end execution of the channel
Translate demand into accurate
and successfully delivered orders
Continuously improve the operating model
Act as a key operator in the sales-assisted journey
and convert sales quotes
Engage directly with customers to drive order completion and revenue capture
Partner closely with Mexico sales teams to support demand generation and maximize conversion
Ensure a seamless and professional customer experience
Own validation of product availability and order feasibility prior to payment issuance
Coordinate with inventory systems to ensure stock accuracy and fulfilment readiness
Act as a checkpoint across sales
Ensure all orders meet defined controls before progressing
Manage end-to-end payment flow
Ensure payment links align with approved quotes and inventory
Monitor payment completion and release orders
Maintain governance across transactional processes
Own the end-to-end order lifecycle from payment through to successful delivery
Coordinate with internal teams and external vendor partners to ensure on-time
Track order progression and proactively manage exceptions
Ensure adherence to workflows and controls
Document processes and contribute to playbooks
Identify friction points and drive process improvements
Support reporting on performance and trends
How You'll Work.
Team & Collaboration
Partner closely with Mexico sales teams; Coordinate with internal teams and external vendor partners; Act as the central point of coordination across stakeholders
Process & Methodology
Launching and scaling new sales channels, products, or commercial programmes, Building structure from the ground up
Applying for this Sales & Operations Specialist role?
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