OpenSesame
SalesOperationsManager–DirectSales
Neural analysis suggests this role is
optimal for Manager candidates.
“Sales Operations Manager – Direct Sales at OpenSesame. Skills: Sales operations, Revenue forecasting, Pipeline management, Territory optimization. Develop understanding of Direct Sales motion. Build relationships with Sales leadership”
What You'll Achieve.
Boost forecast accuracy; Enable confidence in numbers; Surface repeatable insights; Establish durable reporting views; Deliver clear, defensible forecasts; Provide actionable insights; Diagnose performance gaps; Translate field insights into recommendations; Own and evolve territory frameworks; Maintain durable reporting views; Continuously improve CRM systems
Industry & Context.
Identify friction points; Diagnose performance gaps; Troubleshoot CRM workflows
15 days travel per year
What They're Looking For.
Must Have
Deep understanding of Direct Sales motion, Build working relationships, Audit pipeline health, Assess territory design, Identify friction points, Assess sales tech stack, Deliver current-state assessment, Establish pipeline inspection cadence, Implement pipeline hygiene standards, Validate territory assignment models, Deliver funnel insights, Partner with Business Systems, Align with Enablement, Own pipeline health standards, Lead forecasting cadence, Stabilize territory design, Audit CRM workflows, Consistently audit adoption, Provide timely coaching, Boost forecast accuracy, Enable confidence in numbers, Assess coverage framework, Make recommendations to improve, Surface repeatable insights, Establish durable reporting views, Create feedback loops, Deliver clear forecasts, Provide actionable insights, Diagnose performance gaps, Refine ICP definitions, Translate field insights, Own territory frameworks, Maintain reporting views, Improve CRM systems, Serve as operational partner
What You'll Do.
Develop understanding of Direct Sales motion
Build relationships with Sales leadership
Audit pipeline health and integrity
Assess territory design and quota coverage
Identify friction points impacting sellers
Assess sales tech stack utilization
Deliver current-state assessment with recommendations
Establish weekly pipeline inspection cadence
Implement pipeline hygiene standards
Validate territory assignment models
and win-rate insights
Scope and prioritize CRM improvements
Align with Enablement on best practices
Own pipeline health and inspection standards
Lead consistent forecasting cadence
Surface risk and pressure-test assumptions
Stabilize territory design and assignments
Audit CRM workflows for friction reduction
Consistently audit lead and opportunity adoption
Provide coaching to boost forecast accuracy
Enable confidence in numbers for Finance
and coverage framework
Make recommendations to improve framework
Surface repeatable insights on ICP fit
Establish durable reporting and inspection views
Create feedback loops to Marketing
Provide actionable insights on funnel performance
Diagnose performance gaps
Refine ICP definitions and account fit
Translate field insights into recommendations
Own and evolve territory frameworks
Maintain durable reporting and inspection views
Continuously improve CRM systems and workflows
Serve as operational partner to Sales leadership
How You'll Work.
Team & Collaboration
Sales leadership; Enablement; SDR; Partner; Finance; Business Systems; Marketing; Product
Communication Scope
Data storytelling
Full Job Description
About OpenSesame OpenSesame is the trusted partner for Workforce Reinvention in the age of AI. OpenSesame delivers integrated software, curated and customizable content, and expert services – embedded into existing learning, HR, and work systems – to help organizations expand their human+AI potential and thrive through change. Learn more: www.opensesame.com/about About the Revenue Operations Team The Revenue Operations team is the operational backbone and growth catalyst of OpenSesame. While others may see sales mechanics, we focus on something more fundamental: creating the clarity, discipline, and systems that allow revenue to scale responsibly and predictably. We design and operate the processes, systems, and insights that connect strategy to execution — from first customer conversation through renewal. Our work ensures revenue flows efficiently, governance is strong, and customer experience remains consistent as the business grows. We partner closely with Sales, Marketing, Customer Success, Finance, Partners, Legal, Enablement, and Business Systems to remove friction, enforce smart standards, and help teams move faster without cutting corners. This role sits at the intersection of data, process, technology, and judgment — turning complexity into momentum. About the Sales Operations Manager– Direct Sales The Sales Operations Manager – Direct Sales is the operational backbone of the AE motion. This role exists to bring clarity, rigor, and predictability to how revenue is generated — without slowing sellers down. Acting as a trusted partner to Sales leadership, this role ensures the pipeline is real, the forecast is defensible, and the data tells a clear story about what’s working, what’s at risk, and where to focus next. Rather than reacting to end-of-quarter surprises, the Sales Operations Manager proactively pressure-tests assumptions, surfaces insights, and helps the business scale with confidence. Performance Objectives Establish Clarity and Trust (First 30 Da
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