UpKeep
SaaS
SalesOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Sales Operations Manager at UpKeep. Skills: Sales operations, AI enablement, In-field coaching. Own onboarding ramp. Own live skill coaching”
What You'll Achieve.
Shorten BDR ramp time; Shorten AE ramp time; Articulate value proposition; Handle top objections; Run tight discovery calls; Increase tool utilization; Improve Salesforce hygiene; Improve Gong engagement; Improve outbound activity
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Onboarding ramp ownership, Tool adoption ownership, Hands-on AI tools experience, Ability to build fast, Ability to iterate, Ability to not over-engineer, In-office 3 days per week
Nice to Have
Gong experience a plus, Claude experience a plus, ChatGPT experience a plus
What You'll Do.
Own live skill coaching
Ensure team runs tools
Leverage AI for enablement
Build smarter enablement
Build faster enablement
Create rep coaching feedback
Assist with call prep
Drive prompt-driven content
Give real-time feedback
Run weekly skill sessions
Coach sales methodology
Hold reps accountable
Shadow new hires daily
Deliver structured feedback
How You'll Work.
Team & Collaboration
BDR teams; Account Executive teams; Sales floor
Full Job Description
We’re building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: Own the AI-first transformation of an entire industry. Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. Real traction, real scale. Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth. If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring! POSITION SUMMARY The Sales Operations Manager is an embedded, in-the-field partner to the BDR and Account Executive teams at UpKeep's LA office. This is a ha
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