UpKeep

SaaS

SalesOperationsManager

$135–185k ~AI est. Los Angeles, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sales Operations Manager at UpKeep. Skills: Sales operations, AI enablement, In-field coaching. Own onboarding ramp. Own live skill coaching”

What You'll Achieve.

Shorten BDR ramp time; Shorten AE ramp time; Articulate value proposition; Handle top objections; Run tight discovery calls; Increase tool utilization; Improve Salesforce hygiene; Improve Gong engagement; Improve outbound activity

Industry & Context.

SaaS
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Onboarding ramp ownership, Tool adoption ownership, Hands-on AI tools experience, Ability to build fast, Ability to iterate, Ability to not over-engineer, In-office 3 days per week

Nice to Have

Gong experience a plus, Claude experience a plus, ChatGPT experience a plus

What You'll Do.

Own live skill coaching

Ensure team runs tools

Leverage AI for enablement

Build smarter enablement

Build faster enablement

Create rep coaching feedback

Assist with call prep

Drive prompt-driven content

Give real-time feedback

Run weekly skill sessions

Coach sales methodology

Hold reps accountable

Shadow new hires daily

Deliver structured feedback

How You'll Work.

Team & Collaboration

BDR teams; Account Executive teams; Sales floor

Full Job Description

We’re building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: Own the AI-first transformation of an entire industry. Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. Real traction, real scale. Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth. If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring! POSITION SUMMARY The Sales Operations Manager is an embedded, in-the-field partner to the BDR and Account Executive teams at UpKeep's LA office. This is a ha

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