Hightouch
SaaS
SalesOperationsLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Sales Operations Lead at Hightouch. Skills: Sales operations, Revenue operations, Pipeline analysis, Forecasting. Own pipeline and funnel analysis. Track deals through funnel”
Industry & Context.
First principles thinking; Hypothesis testing; Iterative problem solving
What They're Looking For.
Must Have
50+ AEs experience, Enterprise software experience, Multi-$100K or $1M+ price points experience, Direct outbound experience, Partnerships experience, Hands-on-keyboard experience, Build own reports, Write own queries, Configure systems yourself, Fast-growing fluency in AI, Used data to change behavior, Used comp to change behavior, Used visibility to change behavior, Business partner mindset, Clear, direct communicator, Empathy for sellers, Unafraid to shadow reps
Nice to Have
Quota-carrying experience
What You'll Do.
Own pipeline and funnel analysis
Track deals through funnel
Understand why deals break
Propose fixes for deals
Learn from deal fixes
Support weekly forecast
Surface risk before miss
Run territory and account management
Maintain coverage models
Balance books of business
Reassess segmentation
Evolve propensity scoring
Evolve intent signals
Build reporting and systems
Develop repeatable processes
Turn fire drills into infrastructure
Compress insight cycle time
Improve process consistency
Connect dots across GTM org
Partner across marketing
Partner across finance
Partner across pre-sales
Partner across post-sales
Partner across exec team
Coordinate efforts between sales
Coordinate staffing between sales
Coordinate efforts between SDR
Coordinate staffing between SDR
Coordinate efforts between sales engineering
Coordinate staffing between sales engineering
Coordinate efforts between post-sales
Coordinate staffing between post-sales
How You'll Work.
Team & Collaboration
Partner across marketing; Partner across finance; Partner across pre-sales; Partner across post-sales; Partner across exec team; Coordinate sales efforts; Coordinate SDR efforts; Coordinate sales engineering efforts; Coordinate post-sales efforts
Communication Scope
Explain nuanced problems
Full Job Description
About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. The Role We're hiring a seasoned Sales Operations professional to be the right hand to our Head of Revenue Operations and a force multiplier for the entire GTM organization. This is a hands-on, senior individual contributor role for someone who can own problems end-to-end. You’ll touch all aspects of our sales performance, from pipeline and forecasting to territories and process — and drive real impact. Hightouch has grown from 10 to 50+ account executives in under two years. That kind of growth creates complexity and we need someone who can cut through it quickly, surface what actually matters, and iterate their way to better answers. This is not a role for someone who simply administers existing processes. It's for someone who questions whether the process is right in the first place, fixes what's broken, and builds what's missing. This
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