CloudKitchens

online food delivery

SalesOperationsAssociate

São Paulo, Brazil
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Sales Operations Associate at CloudKitchens. Skills: Salesforce administration, Sales process optimization, Pipeline management, Performance reporting, Inbound lead routing, Incentive administration, Data analysis. Administering and optimizing sales processes within Salesforce. Managing inbound lead routing”

What You'll Achieve.

driving operational excellence and performance visibility across the sales organization; enables scalable sales execution and drives measurable revenue outcomes; improve sales efficiency and compliance; support sales leadership decision-making; ensuring accurate and timely distribution of opportunities across markets and teams; ensure alignment with compensation plans; ensure data accuracy and readiness for outbound campaigns and strategic sales initiatives; ensure all tax withholdings, mandatory deductions, and payroll liabilities are strictly compliant; ensure financial accuracy; resolving complex payroll inquiries with clarity and empathy; implement reporting improvements

Industry & Context.

online food delivery
Problems you'll solve

analytical and problem-solving skills; resolving complex payroll inquiries

What They're Looking For.

Must Have

Experience with any CRM tools like Salesforce or HubSpot, analytical and problem-solving skills with high attention to detail, Proficiency in Excel, Google Sheets, or other analytical tools, 1-3 years of experience in a Sales or Sales Operations role, Proficient in Spanish, Portuguese, English

Nice to Have

Basic to intermediate SQL skills and experience querying large datasets for analysis and reporting, Knowledge of Sales Tech Stack tools (e. g. , Clay, Apollo, Aircall), Experience creating reports or dashboards using data visualization tools

What You'll Do.

Administering and optimizing sales processes within Salesforce

Managing inbound lead routing

Sales incentive administration

Delivering structured pipeline

and performance reporting

Administer sales SOPs

ensuring consistent pipeline management

Continuously refine workflows and system configurations to improve sales efficiency and compliance

and performance reporting

Develop and maintain dashboards that provide visibility to sales performance to support sales leadership decision-making

Manage inbound lead routing logic and territory assignments within Salesforce and routing tools

ensuring accurate and timely distribution of opportunities across markets and teams

Provide monthly incentive calculation and payout tracking

Ensure alignment with compensation plans

resolve incentive-related inquiries and maintain documentation of plan structures

Support lead generation initiatives and data enrichment

Ensure data accuracy and readiness for outbound campaigns and strategic sales initiatives

Design and execute payroll processes

including the calculation of gross/net pay

and deferred compensation

Manage the full 'hire-to-retire' lifecycle in Workday

handling everything from onboarding and offboarding to salary adjustments and leave of absence

Stay ahead of local payroll legislation to ensure all tax withholdings

and payroll liabilities are strictly compliant

Perform regular audits of payroll records and reconcile general ledger entries to ensure financial accuracy

Act as the primary point of contact for employees and supervisors

resolving complex payroll inquiries with clarity and empathy

Proactively identify inaccuracies or missing information in our people data and implement reporting improvements

How You'll Work.

Team & Collaboration

Working closely with Sales Leadership, Finance, HR, and Revenue Operations; work closely with other teams to ensure our customer’s success

Full Job Description

Who we are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. Role Overview The Sales Operations Analyst plays a key role in driving operational excellence and performance visibility across the sales organization. This role focuses on administering and optimizing sales processes within Salesforce, managing inbound lead routing, sales incentive administration, and delivering structured pipeline, productivity, and performance reporting. Working closely with Sales Leadership, Finance, HR, and Revenue Operations, the Associate owns reporting frameworks, supports sales performance reviews, and provides analytical insights to inform strategic sales decisions. Through process governance, data discipline, and performance analysis, this role enables scalable sales execution and drives measurable revenue outcomes. What you’ll do Design and execute payroll processes, including the calculation of gross/net pay, overtime, commissions, bonuses, and deferred compensation. Manage the full "hire-to-retire" lifecycle in Workday, handling everything from onboarding and offboarding to salary adjustments and leave of absence. Stay ahead of local payroll legislation to ensure all tax withholdings, mandatory deductions, and payroll liabilities are strictly compliant. Perform regular audits of payroll records and reconcile general ledger entries to ensure financial ac

Free ATS check

Applying for this Sales Operations Associate role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about CloudKitchens?

Real rants from real employees. Read before you apply.

Read Company Rants →