CloudKitchens
online food delivery
SalesOperationsAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Sales Operations Associate at CloudKitchens. Skills: Salesforce administration, Sales process optimization, Pipeline management, Performance reporting, Inbound lead routing, Incentive administration, Data analysis. Administering and optimizing sales processes within Salesforce. Managing inbound lead routing”
What You'll Achieve.
driving operational excellence and performance visibility across the sales organization; enables scalable sales execution and drives measurable revenue outcomes; improve sales efficiency and compliance; support sales leadership decision-making; ensuring accurate and timely distribution of opportunities across markets and teams; ensure alignment with compensation plans; ensure data accuracy and readiness for outbound campaigns and strategic sales initiatives; ensure all tax withholdings, mandatory deductions, and payroll liabilities are strictly compliant; ensure financial accuracy; resolving complex payroll inquiries with clarity and empathy; implement reporting improvements
Industry & Context.
analytical and problem-solving skills; resolving complex payroll inquiries
What They're Looking For.
Must Have
Experience with any CRM tools like Salesforce or HubSpot, analytical and problem-solving skills with high attention to detail, Proficiency in Excel, Google Sheets, or other analytical tools, 1-3 years of experience in a Sales or Sales Operations role, Proficient in Spanish, Portuguese, English
Nice to Have
Basic to intermediate SQL skills and experience querying large datasets for analysis and reporting, Knowledge of Sales Tech Stack tools (e. g. , Clay, Apollo, Aircall), Experience creating reports or dashboards using data visualization tools
What You'll Do.
Administering and optimizing sales processes within Salesforce
Managing inbound lead routing
Sales incentive administration
Delivering structured pipeline
and performance reporting
Administer sales SOPs
ensuring consistent pipeline management
Continuously refine workflows and system configurations to improve sales efficiency and compliance
and performance reporting
Develop and maintain dashboards that provide visibility to sales performance to support sales leadership decision-making
Manage inbound lead routing logic and territory assignments within Salesforce and routing tools
ensuring accurate and timely distribution of opportunities across markets and teams
Provide monthly incentive calculation and payout tracking
Ensure alignment with compensation plans
resolve incentive-related inquiries and maintain documentation of plan structures
Support lead generation initiatives and data enrichment
Ensure data accuracy and readiness for outbound campaigns and strategic sales initiatives
Design and execute payroll processes
including the calculation of gross/net pay
and deferred compensation
Manage the full 'hire-to-retire' lifecycle in Workday
handling everything from onboarding and offboarding to salary adjustments and leave of absence
Stay ahead of local payroll legislation to ensure all tax withholdings
and payroll liabilities are strictly compliant
Perform regular audits of payroll records and reconcile general ledger entries to ensure financial accuracy
Act as the primary point of contact for employees and supervisors
resolving complex payroll inquiries with clarity and empathy
Proactively identify inaccuracies or missing information in our people data and implement reporting improvements
How You'll Work.
Team & Collaboration
Working closely with Sales Leadership, Finance, HR, and Revenue Operations; work closely with other teams to ensure our customer’s success
Full Job Description
Who we are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. Role Overview The Sales Operations Analyst plays a key role in driving operational excellence and performance visibility across the sales organization. This role focuses on administering and optimizing sales processes within Salesforce, managing inbound lead routing, sales incentive administration, and delivering structured pipeline, productivity, and performance reporting. Working closely with Sales Leadership, Finance, HR, and Revenue Operations, the Associate owns reporting frameworks, supports sales performance reviews, and provides analytical insights to inform strategic sales decisions. Through process governance, data discipline, and performance analysis, this role enables scalable sales execution and drives measurable revenue outcomes. What you’ll do Design and execute payroll processes, including the calculation of gross/net pay, overtime, commissions, bonuses, and deferred compensation. Manage the full "hire-to-retire" lifecycle in Workday, handling everything from onboarding and offboarding to salary adjustments and leave of absence. Stay ahead of local payroll legislation to ensure all tax withholdings, mandatory deductions, and payroll liabilities are strictly compliant. Perform regular audits of payroll records and reconcile general ledger entries to ensure financial ac
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