Versant
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SalesOperationsAnalystSalesforceadministrationexperience(GolfNow)
“Sales Operations Analyst - Salesforce administration experience (GolfNow) at Versant. Skills: Salesforce administration, Business process improvement, Data analysis. Support Salesforce administration needs. Create fields”
What You'll Achieve.
Improve business processes; Improve operational efficiency; Improve data quality; Improve Salesforce enablement; Contribute to stronger operational performance; Contribute to better business decision-making
Industry & Context.
Problem-solving; Troubleshooting
What They're Looking For.
Must Have
2+ years Salesforce experience, 2+ years Microsoft Excel experience, Experience with data management, Experience with reporting tools, Experience with dashboards, Experience with business process documentation, Organizational skills, Analytical skills, Problem-solving skills, High attention to detail, High data integrity, Clear verbal communication skills, Clear written communication skills, Ability to work independently, Ability to work collaboratively, Manage multiple priorities
Nice to Have
Bachelor's degree, Familiarity with GolfNow products, Salesforce Business Analyst Certification, Related Salesforce certification, Experience with Lucidchart, Experience supporting SaaS organizations, Experience supporting technology-driven organizations
What You'll Do.
Support Salesforce administration needs
Update lookup relationships
Perform mass data manipulation
Document business needs
Track project progress
Coordinate stakeholders
Deliver solutions on time
Serve as first level support
Own third-party products
Implement third-party products
Troubleshoot third-party products
Maintain third-party products
Support users of third-party products
Assist leadership with Salesforce reports
Assist leadership with dashboards
Assist leadership with data audits
Assist leadership with queues
Assist leadership with system processes
Support user enablement
Support user acceptance testing
Update Knowledge Resource Library
Support cross-functional initiatives
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Sales teams; Content & Enablement teams; B2B Marketing teams; Salesforce Operations teams
Communication Scope
Gather requirements; Document requests; Support users; Coordinate across departments
Process & Methodology
Project lifecycle management
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