SalesOperationsAnalyst

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. What you get to do in this role : * Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. * Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy * Analyze and review current customer licensing, products and usage and identify new revenue opportunities * Suggest creative pricing and payment solutions balancing customer need and pricing policies. * Review Quotes and Order Forms for accuracy and completeness. * Ensure all Orders are approved within pricing and discount policies. * Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition) * Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. * Support sales organization’s requirement for Customer licensing compliance ## Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 2-4 years of proven experience of Sales Operations in a software sale