Magnet Forensics

Sales

SalesOperationsAnalyst

CA$75–105k ~AI est. Waterloo, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Sales Operations Analyst at Magnet Forensics. Skills: Sales process management, CRM management, Sales tool implementation. Identify sales process bottlenecks. Recommend scalable improvements”

Industry & Context.

Sales
Problems you'll solve

Identify bottlenecks; Identify inefficiencies; Analytical skills

What They're Looking For.

Must Have

Proven history managing sales processes, Excellent communication skills, Ability to manage deadlines, Handle multiple competing priorities, Analytical skills, Data analysis experience, Report development experience, Experience with Salesforce.com, Experience with Agentic tools, Experience with other sales tool platforms

Nice to Have

Experience with MS Excel

What You'll Do.

Identify sales process bottlenecks

Recommend scalable improvements

Design sales workflows

Document sales workflows

Document operational best practices

Maintain CRM data integrity

Maintain sales systems data integrity

Manage existing sales tools functionality

Evaluate new sales tools

Implement new sales tools

Manage contract renewals of tools

Manage monthly commission statement review

Manage ad-hoc commission activities

Manage ad-hoc sales incentive activities

Complete monthly commission audit

Expedite deal closure

Support testing activities for production changes

Manage systems integrations

Manage automation initiatives

Improve opportunity closed-won process

Develop training on processes

Develop training on policies

Deliver training on processes

Deliver training on policies

Provide ongoing enablement to Sales team

Understand needs of sales leaders

Understand needs of sales teams

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Sales Coordinators; Business Systems; Order Operations; Global Revenue Enablement team; Regional Revenue Operations Managers

Communication Scope

Excellent communication

Full Job Description

## Description Who We Are; What We Do; Where We’re Going   Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.   Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.   With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.   If you think you would be the right person to join our team working towards this goal, we would love to hear from you!  ## What You'll Do Identify bottlenecks and inefficiencies in the sales process and recommend scalable improvements Design and document sales workflows, SOPs, and operational best practices Maintain data integrity and governance within CRM and sales systems Manage the functionality of existing sales tools, and the evaluation and implementation of new tools to improve effectiveness of the sales organization Work with Procurement and other stakeholders to manage the contract renewals of tools in our tech stack Manage the monthly commission statement review process and ad-hoc commission and sales incentive activities Complete the monthly commission audit Work cross-functionally with various stakeholders to expedite deal closure Collaborate with Sales Coordinators in supporting testing activities for changes released into production environments Liaise with Business Systems in logging change requests, backlog prioritization, syste

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