Experian
data and technology
SalesOperationsAnalyst
“Sales Operations Analyst at Experian. Skills: Sales Operations, CRM excellence, automation, analytics. Support daily operations across sales support, case management, delivery workflows, and CRM troubleshooting.. Prioritise and resolve issues efficiently, ensuring minimal disruption to sales activities.”
What You'll Achieve.
driving operational efficiency; data integrity; performance insights; execution of global strategies at a regional level; CRM excellence; automation; analytics-led decision making; enable continuous improvement across the sales lifecycle
Industry & Context.
problem solving and analytical skills
What They're Looking For.
Must Have
Proven experience in sales operations or analytics supporting sales teams, problem solving and analytical skills, stakeholder management skills with experience of tailoring communications for a diverse audience at different levels including Executive levels
What You'll Do.
Support daily operations across sales support
and CRM troubleshooting.
Prioritise and resolve issues efficiently
ensuring minimal disruption to sales activities.
Champion sales enablement through process optimisation
and adoption of tools.
Maintain data accuracy and consistency in Salesforce CRM and CPQ platforms.
Support rollout of new processes and ensure documentation and communication are clear and up to date.
Identify opportunities to automate manual tasks and improve operational workflows
leveraging AI tools to enhance forecasting
and reporting capabilities.
Partner with the Global Operations Manager to implement scalable automation strategies.
Assist in managing pricing governance
including validation of discount requests and adherence to commercial policies.
Support internal royalty audits and help identify training gaps or process improvements.
Deliver accurate and timely reporting across sales performance
and billing discrepancies.
Contribute to the development and maintenance of dashboards that provide actionable insights.
Support ad hoc analysis requests from Sales
How You'll Work.
Team & Collaboration
Partner with the Global Operations Manager to implement scalable automation strategies.; Support ad hoc analysis requests from Sales, Finance, and Product teams.
Communication Scope
tailoring communications for a diverse audience at different levels including Executive levels
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