Civica
Tech / AI / Software
SalesOperationsAnalyst
“Sales Operations Analyst at Civica. Skills: Salesforce excellence, Turn data into insight, Optimise how we sell, Champion data governance, Collaborate to accelerate growth. Safeguard data quality across Accounts, Contacts, Opportunities and Forecasting. Build impactful dashboards and reports that sharpen pipeline visibility, improve forecast accuracy and track sales performance”
What You'll Achieve.
elevating our sales processes; strengthening data integrity across our Salesforce ecosystem and connected systems; equipping our go-to-market (GTM) teams with insights that drive confident, informed decisions; ensuring our pipeline is transparent; our forecasts are trusted; our growth is built on precision; pipeline health and forecasts are accurate, reliable and actionable; unlock smarter growth opportunities; accelerate growth
Industry & Context.
Advanced analytical capability; turning complexity into clarity; strategic, detail-oriented and data-driven approach to problem solving
What They're Looking For.
Must Have
Salesforce proficiency, knowledge of B2B sales cycles and funnel metrics
Nice to Have
Exposure to CPQ, lead routing or territory management tools, Understanding forecasting methodologies and pipeline best practices, Comfort working in a fast-paced, high-growth B2B SaaS environment
What You'll Do.
Safeguard data quality across Accounts
Opportunities and Forecasting
Build impactful dashboards and reports that sharpen pipeline visibility
improve forecast accuracy and track sales performance
conversion rates and funnel metrics to unlock smarter growth opportunities
Help design and scale efficient sales processes and workflows
Uphold high data hygiene standards through regular audits and proactive improvements
Align on KPIs and strategy
supporting territory planning
quota setting and compensation modelling where needed
How You'll Work.
Team & Collaboration
Partnering closely with Sales, Marketing, Finance and Customer Success; Partner with GTM teams to quickly resolve discrepancies and keep systems aligned; working with Sales Enablement to ensure teams are confident, capable and set up for success; Partner with Sales, Marketing, Customer Success and Finance to align on KPIs and strategy; influence cross-functional teams and senior stakeholders
Communication Scope
Clear, credible communication skills
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