Modash
Computer Software
SalesOnboarding&EnablementLead
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Onboarding & Enablement Lead at Modash. Skills: Sales Onboarding Program Development, Sales Enablement Strategy, Content Creation for Sales Teams, Performance Measurement, Knowledge Management. Build and run the onboarding program for new Account Executives. Define the structure, curriculum, pacing, and weekly expectations for onboarding”
What You'll Achieve.
Turn all newly hired Account Executives into high-performing champions in a short amount of time; Enable the entire sales team to deliver consistently the best possible customer experiences; Ensure every new AE knows exactly where they stand in their onboarding progress; Ensure the company knows exactly where each new AE stands in their onboarding progress
Industry & Context.
Researching problems; Coming up with solutions; Executing on solutions
What They're Looking For.
Must Have
Experienced building and leading a sales onboarding and/or enablement program from the ground up, Experienced in B2B SaaS with consultative sales, Great at absorbing information and writing, Someone who can coach and give honest, direct feedback, Self-sufficient, Good at researching problems, coming up with solutions, and actually executing on them
Nice to Have
Been in a sales org that successfully went through rapid growth before, Startup experience, Worked in an inbound-driven, customer-first sales environment, Care about influencer marketing & the creator economy
What You'll Do.
Build and run the onboarding program for new Account Executives
and weekly expectations for onboarding
Create onboarding materials (docs
Run the day-to-day onboarding process including 1:1s
Define how onboarding success is measured and build a system to track it
and growth habits of new AEs
Build and maintain the sales knowledge base
Identify gaps and create sales enablement resources (playbooks
Keep sales enablement resources up-to-date
Ensure AI tools utilize the latest sales enablement content
Drive adoption of sales enablement resources among the sales team
How You'll Work.
Team & Collaboration
Report to the Head of Sales; Work closely with marketing and success on enablement projects
Communication Scope
Writing clear and concise materials from complex information
Full Job Description
Hi! I’m [Matthias](https://www.linkedin.com/in/matthias-markus-834aaa16b/), and I’m leading Sales at Modash. I’m looking for a Sales Onboarding & Enablement Lead for the first time. Below is the context for why we’re hiring, what you’ll own, and things you probably want to know. ### Background & reason for hiring Our sales team is ~10 people across the Toronto area and Europe. We want to double output over the next 18 months, which means ramping the current team and hiring a lot more people. Two big gaps led us here: * **Onboarding** \- We need to take our current process & build it into a system that’s able to turn all newly hired Account Executives into high-performing champions in a short amount of time. * **Enablement** \- We don't currently have anyone owning the creation, quality, and accuracy of the internal resources and training materials that help our entire sales team deliver consistently the best possible customer experiences. We’ve reached the high growth stage where the only way for us to succeed is to have a dedicated person spending 100% of their time perfecting these systems. I believe **onboarding/enablement** goes hand in hand & can be handled together by the right person! ### Scope of the role & example projects The background above covers the broad scope pretty well, but here I'll elaborate a little more on what these initial projects might look like for you. ### Example 1: Build and run the onboarding program You'll create an onboarding program that gets new AEs up to speed fast. That includes: * Defining structure, curriculum, pacing, and setting weekly expectations * Creating onboarding materials (docs, call library, exercises, quizzes, role-plays - we trust you to figure out what works best) * Running the day-to-day: 1:1s, call reviews, shadowing, role-playing, and feedback loops ### Example 2: Define how we measure onboarding success You'll figure out what "on track" actually looks like for a new AE and build a simple system to track it wee
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