SalesManager

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. As Sales Manager, you will play a key role in driving sales performance, supporting the boutique team, and ensuring each client enjoys a memorable and elevated shopping experience. This role is ideal for an experienced luxury retail leader who is passionate about client service, team development, and commercial performance. As a member of the leadership team, you will help establish a culture of excellence while supporting the successful launch and ongoing performance of our Chicago boutique. KEY RESPONSIBILITIES BUSINESS DEVELOPMENT - Support the achievement of daily, weekly, and monthly sales targets. - Deliver exceptional client service and represent Polène's craftsmanship and brand story. - Build strong client relationships and support clienteling initiatives. - Assist in identifying opportunities to strengthen client engagement and retention. - Support CRM and client outreach initiatives to drive customer loyalty and repeat business. - Analyze sales performance and partner with store leaders