Carter's
Apparel Retail
SalesManager
“Sales Manager at Carter's. Skills: Sales, Customer service, Leadership. Become a product and brand expert. Welcome customers with a warm greeting”
What You'll Achieve.
Drive results; Build customer loyalty
Industry & Context.
Respond to customer concerns timely and with an appropriate resolution; Utilize customer feedback to identify areas of opportunity to implement actions to drive results
Availability may include days, nights, weekends, and holidays as scheduled, Minimum of two closing shifts a week
What They're Looking For.
Must Have
High school diploma or GED, Ability to manage multiple tasks at once, Lift 40 pounds as needed, Frequent bending, stooping, reaching, pushing, and pulling, Stand or walk for extended periods of time, Climb up and down a ladder, Provide availability that may include days, nights, weekends, and holidays as scheduled, Minimum of two closing shifts a week
What You'll Do.
Become a product and brand expert
Welcome customers with a warm greeting
Provide assistance with product styles
Maintain a genuine customer focus
and inclusive environment
Model service standards
Coach others to success
Lead and execute an assigned business focus area
Perform Leader on Duty supervisor responsibilities
Respond to customer concerns timely
Utilize customer feedback to identify areas of opportunity
Implement actions to drive results
Build customer loyalty
in the moment feedback
Raise performance concerns to Store Manager
Recognize exceptional performance
Support store team with Asset Protection
How You'll Work.
Team & Collaboration
Foster a welcoming and inclusive environment; Values and optimizes skills and talents; Continually educate themselves and their team on product styles, features, and benefits; Work with product team
Communication Scope
Effective and professional verbal and written communication skills
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