Capi
FinTech
SalesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Sales Manager at Capi. Skills: Sales management, Client acquisition, Customer retention. Acquire new corporate customers. Identify potential challenges”
What You'll Achieve.
Ensure customer satisfaction; Ensure customer retention; Ensure customer growth; Achieve customer success
Industry & Context.
Problem-solving abilities
Extensive field visits, Office work, Split time between office and field
What They're Looking For.
Must Have
Minimum 5 years experience, Sales roles experience, Account management experience, Customer success experience, B2B relationships management, Fluent in English, Fluent in French, Fluent in local languages
Nice to Have
Experience in fintech, Experience in banking, Experience in international payments, Experience in financial services, Experience in early-stage startups, Experience in top-tier consultancy, Experience with emerging markets
What You'll Do.
Acquire new corporate customers
Identify potential challenges
Convert leads into customers
Drive repeat transactions
Nurture existing relationships
Guide new customers onboarding
Conduct outbound calls
Trigger first-time payments
Engage inactive accounts
Engage churned accounts
Monitor customer usage
Monitor customer satisfaction
Address requests promptly
Address complaints promptly
Relay customer feedback
Document customer interactions
Advocate for customer needs
Stay informed on trends
Propose process improvements
Propose innovative solutions
How You'll Work.
Team & Collaboration
Internal teams collaboration; Compliance team collaboration; Product team collaboration; Operations team collaboration
Communication Scope
Customer communication
Full Job Description
Capi http://www.capimoney.com/ is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. https://capimoney.com/mission-and-values ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every insight into growth. They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate about supporting businesses in navigating their international payment challenges. ROLE OVERVIEW We are seeking a dynamic and results-driven Sales Manager. This role blends sales and account management responsibilities to ensure that our customers derive maximum value from our international payments platform. You will work directly with customers to understand their needs, address challenges, and drive repeat transactions. By converting leads, acquiring new cli
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