Capi

Financial Services

SalesManager

$10000–18000k ~AI est. Dakar, Senegal FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sales Manager at Capi. Skills: Sales, Account management, Revenue generation. Acquire new corporate customers locally. Identify potential challenges and customer needs”

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving abilities

Eligibility Requirements

Extensive field visits across the country, Split time between office work and field visits nationwide

What They're Looking For.

Must Have

Minimum of 5 years in customer success, account management, or sales roles, Proven track record in managing and growing B2B relationships in emerging markets, Fluent in English, Fluent in French, Fluent in local languages

Nice to Have

Experience in early-stage VC-backed startups, Experience in top-tier consultancy, Experience working with emerging markets

What You'll Do.

Acquire new corporate customers locally

Identify potential challenges and customer needs

Convert leads into active

Drive additional repeat transactions

Nurture existing relationships

Guide new customers through onboarding

Ensure customers understand and use platform

Conduct outbound calls

Follow-up sessions to trigger first-time payments

Support early adoption

Engage with onboarded

Identify opportunities for reactivation

Identify opportunities for upselling

Monitor customer usage

Monitor customer satisfaction

Address requests and complaints promptly

Maintain high level of service

Collaborate with internal teams

Relay customer feedback

Contribute to product improvements

Document customer interactions

Document success stories

Share insights to build playbooks

Develop effective sales materials

Serve as the voice of the customer

Advocate for customer needs

Advocate for customer issues

Stay informed on competitive trends

Stay informed on emerging market dynamics

Propose process improvements

Propose innovative solutions

How You'll Work.

Team & Collaboration

Internal teams; Compliance; Product; Operations

Communication Scope

Customer feedback; Customer success stories

Full Job Description

Capi http://www.capimoney.com/ is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. https://capimoney.com/mission-and-values ABOUT THE COMMERCIAL TEAM Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every insight into growth. They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate about supporting businesses in navigating their international payment challenges. ROLE OVERVIEW We are seeking a dynamic and results-driven Sales Manager. This role blends sales and account management responsibilities to ensure that our customers derive maximum value from our international payments platform. You will work directly with customers to understand their needs, address challenges, and drive repeat transactions. By converting leads, acquiring new cli

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