Frasers Group
Sports & Fitness
SalesHost
“Sales Host at Frasers Group. Skills: Membership sales, Member retention, Customer service. Deliver exceptional experience to every prospect. Utilise every interaction as sales opportunity”
What You'll Achieve.
Consistently achieve and exceed individual KPIs; Consistently achieve and exceed club KPIs; Support club with sales; Support club with retention; Achieving success for the business
Industry & Context.
20hrs per week, Cover extra hours, Flexibility to work shifts, Take on additional duties
What They're Looking For.
Must Have
Competent with administrative duties, Willing to drop into operational key holder duties, Availability at weekends and bank holidays
Nice to Have
Opportunity to deliver personal training sessions, Opportunity to deliver group training classes
What You'll Do.
Deliver exceptional experience to every prospect
Utilise every interaction as sales opportunity
Utilise every interaction as retention opportunity
Proactively drive membership sales
Proactively drive membership renewals
Proactively drive membership upgrades
Proactively drive secondary spend
Convert enquiries into memberships
Support member retention by building relationships
Identify at risk members
Recommend relevant products
Recommend relevant services
Conduct tailored tours of the Gym
Upsell based on matching needs
Achieve and exceed individual KPIs
Achieve and exceed club KPIs
Be a competent key holder
Learn membership software
Utilise membership software
Master membership software
Act as brand ambassador
Promote Fitness Challenges
Take part in Fitness Challenges
Promote Class concepts
Take part in Class concepts
Promote Workout Wednesday
Take part in Workout Wednesday
Support operational excellence
Maintain high standards of cleanliness
Maintain high standards of hygiene
Maintain gym floor presentation
Support Head Coach with gym resets
Support Head Coach with ad-hoc tasks
Handle member queries professionally
Handle member complaints professionally
Escalate to manager where required
How You'll Work.
Team & Collaboration
Support team members
Applying for this Sales Host role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Frasers Group?
Real rants from real employees. Read before you apply.