Marriott Vacations Worldwide
SalesExecutiveJPN
“Sales Executive JPN at Marriott Vacations Worldwide. Skills: Sales, Customer Relationship Management, Closing Sales. Convert prospective owners into purchasers. Reload Owners”
What You'll Achieve.
Contribute to the success of the organization; Contribute to sales distribution site success; Minimize rescission decisions; Ensure timeliness of closings; Maximize reload opportunities
Industry & Context.
Problem Solving and Decision Making; Analyze problems; Formulate a strategy and plan to overcome challenges
Willing to work weekends and holidays as required by business needs
What They're Looking For.
Must Have
Proficiency in English, Active and in-good standing professional Real Estate License where mandated by law
Nice to Have
One-year related experience
What You'll Do.
Convert prospective owners into purchasers
Develop relationships with prospective owners
Solicit and follow up on referrals and leads
Cater sales experience to individual needs
Follow through with sales contract process
Complete required paperwork accurately
Maintain customer relationship after sale
Ensure owner satisfaction
Develop future business opportunities
Answer owner questions
Follow up on referrals/leads
Fulfill requests from owners/prospects
Contact owners to monitor satisfaction
Make owners aware of promotions
Develop business opportunities
Maintain records on customer contacts
Support effective follow-up opportunities
Monitor contract processing
Minimize rescission decisions
Provide owner assurance
Ensure timeliness of closings
Adhere to Consultative Sales Process
Establish trust with prospective owner
Build on-going rapport
Discover needs of prospective owners
Customize sales presentation
Provide Sales Gallery tour
Provide Property tour
Advocate appropriate amount of points
Complete and close sales contract
Ensure required/legal paperwork signed
Ensure documents notarized
Practice and improve sales script
Practice and improve presentation
Ensure clear understanding of finance options
Present finance options
Prepare for daily appointments
Follow up with email correspondence
Follow up with phone correspondence
Follow up with mail correspondence
Facilitate use of Vacation Ownership Advisor
Answer owner/customer questions
Use virtual tour software
Demonstrate virtual tour software
Coordinate virtual tour software
Assure complete and accurate processing of documents
Review details of contracts
Review loan applications
Review financial documents
Work with Sales Management
Minimize cancellations
Formulate strategy and plan
Complete purchase summary worksheet
Reach out to Legacy Owners
Reach out to EOY Owners
Upgrade Legacy Owners
Maximize reload opportunities
Respond to customer/owner inquiries
Monitor resolution of inquiries
Provide accurate information
Leverage resources for providing service
Manage time effectively
Punctually attend daily team meetings
Punctually attend training sessions
Punctually attend guest/owner appointments
Demonstrate understanding of culture
Demonstrate understanding of processes
Improve sales presentation approach
Participate in formal training sessions
Attend regularly scheduled team meetings
Attend regularly scheduled manager meetings
Assist in development of other Sales Executives
Assist in mentoring of other Sales Executives
Maintain awareness of current events
Maintain awareness of site locations
Promote customer relationship building
Perform other duties as assigned
Understand and abide by state regulation
Understand and abide by federal regulation
How You'll Work.
Team & Collaboration
Work with Sales Management; Assist in the development and mentoring of other Sales/Membership Executives as requested
Communication Scope
Communication
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