Paytm
Financial Services
SalesExcellence(Strategy&Ops)
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“Sales Excellence(Strategy & Ops) at Paytm. Skills: Sales Excellence, Sales Enablement, Revenue Operations. Own operating rhythm for sales reviews. Track and analyze funnel performance”
What You'll Achieve.
Drive sales effectiveness; Drive funnel governance; Drive sales enablement; Improve sales productivity; Strengthen pipeline conversion; Accelerate revenue growth; Improve adoption of new products; Improve adoption of new sales motions; Improve adoption of new market segments; Improve sales effectiveness; Improve customer acquisition outcomes
Industry & Context.
Root cause analysis; Analytical rigor
What They're Looking For.
Must Have
7 to 12 years of experience, Experience working with enterprise sales teams, Understanding of B2B sales funnels, Understanding of enterprise sales cycles, Understanding of pipeline management, Understanding of sales productivity metrics, Proven experience running sales reviews, Proven experience running performance management processes, Proven experience running sales enablement programs, Experience creating sales training programs, Experience creating sales collateral, Experience creating battlecards, Experience creating playbooks, Experience creating product readiness initiatives, Analytical skills, Excellent stakeholder management skills, Ability to influence senior sales leaders, Ability to influence cross functional teams, Ability to balance analytical rigor, Ability to balance practical execution, High ownership mindset, Comfort operating in a fast paced environment, Advanced proficiency in Excel, Advanced proficiency in presentation tools, Understanding of sales performance metrics, Understanding of forecasting, Understanding of funnel analytics, Understanding of productivity measurement, Excellent communication skills, Excellent presentation skills, Excellent training skills, Ability to create executive level reports, Ability to create dashboards, Ability to create business reviews
Nice to Have
MBA preferred, Experience with BI tools, Familiarity with AI, Familiarity with SaaS, Familiarity with enterprise software, Familiarity with CRM, Familiarity with marketing automation, Familiarity with customer engagement platforms
What You'll Do.
Own operating rhythm for sales reviews
Track and analyze funnel performance
Identify conversion leakages
Identify productivity gaps
Recommend corrective actions
Drive structured opportunity reviews
Drive pipeline reviews
Drive deal progression reviews
Build actionable dashboards
Build reports highlighting performance
Monitor adherence to sales processes
Monitor opportunity management standards
Analyze sales productivity
Conduct win loss analysis
Identify patterns impacting conversion rates
Identify patterns impacting sales effectiveness
Partner with sales managers
Improve funnel conversion
Improve sales velocity
Improve overall productivity
Establish sales scorecards
Establish performance benchmarks
Drive structured root cause analysis
Recommend improvement plans
Track effectiveness of interventions
Continuously refine sales processes
Partner with product teams
Partner with presales teams
Partner with marketing teams
Partner with business teams
Equip sales teams with knowledge
Equip sales teams with tools
Own sales readiness for new product launches
Own sales readiness for feature releases
Own sales readiness for pricing updates
Own sales readiness for GTM initiatives
Develop sales enablement assets
Maintain sales enablement assets
Organize sales training programs
Conduct sales training programs
Organize enablement sessions
Conduct enablement sessions
Ensure sales teams articulate product value propositions
Ensure sales teams articulate use cases
Ensure sales teams articulate competitive differentiation
Ensure sales teams articulate business outcomes
Gather feedback from sales teams
Gather feedback from customers
Improve enablement content
Improve training effectiveness
Support sales teams on strategic opportunities
Structure value propositions
Structure business cases
Structure customer presentations
Address recurring objections
Strengthen sales messaging
Drive special initiatives
Improve adoption of new products
Improve adoption of new sales motions
Improve adoption of new market segments
Coordinate cross functional efforts
Improve sales effectiveness
Improve customer acquisition outcomes
Support leadership reviews
Build executive dashboards
Develop data driven insights
Provide regular performance updates
Support annual planning exercises
Establish measurement frameworks
How You'll Work.
Team & Collaboration
Sales leadership; Business teams; Product teams; Marketing teams; Cross functional teams; Enterprise sales teams; Mid market sales teams
Communication Scope
Executive presentations; Business reviews
Process & Methodology
GTM Strategy
Full Job Description
## Description Sales Excellence Lead, Inference and Agentic AI Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview: Paytm is looking to hire a Sales Excellence Lead within the Inference and Agentic AI organization to drive sales effectiveness, funnel governance, and sales enablement across Paytm's AI products. This role will work closely with sales leadership, business teams, product teams, and marketing teams to improve sales productivity, strengthen pipeline conversion, and accelerate revenue growth. The role will own sales review cadences, performance tracking, enablement programs, product readiness, and sales execution excellence across enterprise and mid market segments. The ideal candidate combines analytical rigor with strong stakeholder management and a passion for building scalable sales processes and enablement frameworks. Key Responsibilities: Sales Performance and Funnel GovernanceOwn the operating rhythm for weekly, monthly, and quarterly sales reviews across enterprise and mid market sales teams. Track and analyze funnel performance across lead generation, opportunity creation, pipeline progression, proposal conversion, closures, activation, and expansion. Identify bottlenecks, conversion leakages, and productivity gaps across sal
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