EBANX
Finance / FinServ
SalesEngineeringSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Engineering Specialist at EBANX. Skills: Sales Engineering, technical consulting, product guidance, technical selling, integration support. Work closely with the Commercial Team to understand complex merchants’ needs and define the best technical solution to solve. Making technical presentations and demonstrating how a product will meet Merchant”
What You'll Achieve.
make our Merchants successful; drive that success every day; providing technical consulting and supporting as well as product guidance to Merchants; facilitating negotiations and technical solutions by performing technical selling of EBANX products and services; deliver communication, excellent Merchant interaction, and exceptional troubleshooting skills; thrive in a highly collaborative (and highly supportive) team environment; define the best technical solution to solve; demonstrating how a product will meet Merchant; Persuading Merchants that a product or service will best satisfy their; address specific Merchant business requirements or new product; mitigates issues and risks with internal and external stakeholders promptly; Act as main technical point of contact for all integration-related activities throughout the integration; provide technical support and guide Merchants through testing and pre-launch activities; Develop and maintain strategic partnerships with key stakeholders and decision-makers within client organizations to understand their business objectives and align our payment solutions; provide informed recommendations and maintain a competitive
Industry & Context.
exceptional troubleshooting skills; Ability to quickly assess and troubleshoot Merchant integration
What They're Looking For.
Must Have
Relevant experience in integrations, deep understanding of technical concepts and payment, Excellent communication skills to translate API / technical terms to business/corporate, Ability to successfully interact and dynamically adapt to communication styles with all levels of audiences including managers, and technical/IT, Ability to quickly assess and troubleshoot Merchant integration, Effective time management skills to work with multiple customers, Ability to function independently and in team, English proficiency
Nice to Have
Experience in Payments Market, E-commerce, similar, Stay abreast of industry trends, regulatory changes, and technological advancements to provide informed recommendations and maintain a competitive, Encourage a culture of continuous learning and innovation within the team, promoting knowledge, Collaborate with the compliance and risk management teams to ensure adherence to industry standards and regulatory requirements
What You'll Do.
Work closely with the Commercial Team to understand complex merchants’ needs and define the best technical solution to solve
Making technical presentations and demonstrating how a product will meet Merchant
Providing pre-sales technical assistance and product
Persuading Merchants that a product or service will best satisfy their
Work with key internal stakeholders
Compliance and Development teams to address specific Merchant business requirements or new product
and mitigates issues and risks with internal and external stakeholders promptly and
Handle post-live communication and follow-ups with relevant
Act as main technical point of contact for all integration-related activities throughout the integration
Facilitate setting up Merchant accounts
provide technical support and guide Merchants through testing and pre-launch activities
How You'll Work.
Team & Collaboration
Work closely with the Commercial Team; Work with key internal stakeholders, including Product, Operation, Legal, Compliance and Development teams; Prioritizes, communicates, and mitigates issues and risks with internal and external stakeholders; Develop and maintain strategic partnerships with key stakeholders and decision-makers within client organizations; Collaborate with the compliance and risk management teams
Communication Scope
Excellent communication skills to translate API / technical terms to business/corporate; Ability to successfully interact and dynamically adapt to communication styles with all levels of audiences including managers, and technical/IT
Full Job Description
EBANX believes in doing whatever it takes to make our Merchants successful and the Sales Engineer helps to drive that success every day. EBANX Integration team is seeking a highly skilled and experienced Sales Engineer (SE) to play a key role within the Operation department. This SE will join a team responsible for providing technical consulting and supporting as well as product guidance to Merchants looking to integrate EBANX as a payment processing services in Latin America. This is a Merchant-facing role where SE will work in conjunction with both pre and post-sales teams in APAC facilitating negotiations and technical solutions by performing technical selling of EBANX products and services.We are looking for a dynamic individual with fast, innovative thinking to deliver strong communication, excellent Merchant interaction, and exceptional troubleshooting skills. The right person will have solid business acumen and can thrive in a highly collaborative (and highly supportive) team environment. Your day-to-day impact: Work closely with the Commercial Team to understand complex merchants’ needs and define the best technical solution to solve them; Making technical presentations and demonstrating how a product will meet Merchant needs; Providing pre-sales technical assistance and product education; Persuading Merchants that a product or service will best satisfy their needs; Work with key internal stakeholders, including Product, Operation, Legal, Compliance and Development teams to address specific Merchant business requirements or new product features; Prioritizes, communicates, and mitigates issues and risks with internal and external stakeholders promptly and clearly; Handle post-live communication and follow-ups with relevant stakeholders; Act as main technical point of contact for all implementation-related activities throughout the integration lifecycle; Facilitate setting up Merchant accounts, provide technical support and guide Merchants through testing and
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