Genetec

Computer Software

SalesEngineeringManager

Ottawa, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Sales Engineering Manager at Genetec. Skills: Team Leadership, Strategic Execution, Operational Excellence. Lead and scale national Sales Engineering organization. Build high-performing team”

What You'll Achieve.

Accelerate revenue growth; Customer success; Drive measurable improvements in win rates; Team performance

Industry & Context.

Computer Software
Eligibility Requirements

Be able to travel 50% of the time

What They're Looking For.

Must Have

10-12+ years in presales/sales engineering, 4-6+ years in leadership roles managing managers and teams, Proven ability to scale organizations, Develop leadership talent, Drive measurable improvements in win rates and team performance, executive presence and influence across Sales, Product, Marketing, and Support organizations, Operational discipline: experience building processes, defining metrics, and leading continuous improvement initiatives, Demonstrated success in building diverse, inclusive teams, Fostering remote-first collaboration

What You'll Do.

Lead and scale national Sales Engineering organization

Build high-performing team

Drive enterprise deal strategy

Resource optimization

Cross-functional partnership with Sales

and retain three-tier organization

Coach regional leaders

Foster culture of learning

Design and implement scalable onboarding

and certification programs

Provide strategic guidance on enterprise and complex deals

Engage directly with key accounts

Set standards for discovery frameworks

Technical qualification

Review critical pursuits and coaching opportunities

Partner with Sales leadership on territory design

Build and optimize processes for resource allocation

Demo environment management

Technical asset development

Own demo system roadmap and prioritization

Establish KPIs and dashboards

Track team performance

Drive CRM hygiene and data quality standards

Accurate forecasting and reporting

Serve as voice of field

Champion feedback loops

Influence roadmap priorities

Collaborate with Marketing on thought leadership

Competitive positioning

Align with Support on escalation protocols

Post-sales technical handoffs

Represent Sales Engineering in executive forums

Strategic planning sessions

How You'll Work.

Team & Collaboration

Cross-functional partnership with Sales, Product, Support, and Marketing; Collaborate with Marketing on thought leadership; Align with Support on escalation protocols; Represent Sales Engineering in executive forums

Full Job Description

**Job overview:** Lead and scale a national Sales Engineering organization. Build a high-performing team through regional leaders and direct contributor talent. Drive enterprise deal strategy, resource optimization, enablement programs, and cross-functional partnership with Sales, Product, Support, and Marketing to accelerate revenue growth and customer success. ### **Your day at a glance:** **Team Leadership & Development** * Recruit, develop, and retain a three-tier organization: regional SE managers and individual contributors * Coach regional leaders on team building, performance management, capacity planning, and career development * Foster a culture of learning, collaboration, and inclusion across geographically distributed teams * Design and implement scalable onboarding, skills development, and certification programs **Strategic Execution & Deal Support** * Provide strategic guidance on enterprise and complex deals; engage directly with key accounts as needed * Set standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal quality * Review critical pursuits and coaching opportunities with regional leads; ensure consistent execution nationally * Partner with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratios **Operational Excellence & Enablement** * Build and optimize processes for resource allocation, demo environment management, and technical asset development * Own the demo system roadmap and prioritization in partnership with DemoOps and Product * Establish KPIs and dashboards to track team performance, pipeline health, win rates, and POC outcomes * Drive CRM hygiene and data quality standards to enable accurate forecasting and reporting **Cross-Functional Partnership** * Serve as the voice of the field to Product; champion feedback loops and influence roadmap priorities * Collaborate with Marketing on thought leadership, competitive positioning, partner enablement,

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