Restaurant365
SaaS
SalesEngineeringAutomation&ForwardDeployedEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Sales Engineering Automation & Forward Deployed Engineer at Restaurant365. Skills: AI automation, customer-facing forward deployed engineering, SE reporting/data visibility, automation and integration patterns, API integrations, data workflows, business process automations. Design, build, and maintain lightweight automations that support SE workflows, including call recap and follow-up generation, configuration and POV helpers, RFP and security-response accelerators, and reusable workflow patter”
What You'll Achieve.
higher SE capacity; stronger win rates on complex opportunities; faster time to value on automation-heavy accounts; better visibility into technical win impact; 3–5 production workflows per quarter; active weekly usage by a majority of SEs; measurable time savings of 1–2 hours per SE per week; 3–6 active FDE engagements per quarter; documented architecture and runbooks for each engagement; at least one strategic deal unlock or deal save annually; 1–2 standard dashboards in active use; at least one actionable insight per quarter that improves resource allocation, deal strategy, or process design; measurable business outcomes across influenced ARR, adoption, time saved, and risk reduction
Industry & Context.
translate business requirements into scalable technical workflows, data requirements, and implementation plans; complex automation and integration use cases
What They're Looking For.
Must Have
5+ years in Sales Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Consulting, Solutions Architecture, or a similar customer-facing technical role, Experience designing or supporting API integrations, data workflows, or business process automations in a SaaS environment, Ability to translate business requirements into scalable technical workflows, data requirements, and implementation plans, Hands-on experience with automation tools, scripting, APIs, and structured data analysis, AI fluency, including the ability to use AI tools responsibly to improve productivity, automate workflows, synthesize information, and support high-quality outputs while applying sound judgment and data security standards
Nice to Have
Experience with restaurant, hospitality, payroll, POS, ERP, or workforce-management workflows, Familiarity with common customer automation and integration scenarios such as employee syncs, accounting/ERP exports, scheduled data movement, and exception monitoring, Experience with Salesforce reporting, BI tools, or RevOps partnership models, Experience in enterprise or strategic account environments where technical solutioning materially influences deal outcomes, Restaurant365 product or ecosystem familiarity is strongly preferred
What You'll Do.
and maintain lightweight automations that support SE workflows
including call recap and follow-up generation
configuration and POV helpers
RFP and security-response accelerators
and reusable workflow patterns
Partner with customer technical and operational teams on complex automation and integration use cases where Restaurant365 is a core system dependency
Define reference patterns
validating data flows
documenting ownership boundaries
and helping customers or partners implement solutions they can support long term
Define and maintain the core data model linking opportunity
Build and maintain standard dashboards for SE performance
and win/loss insights
Create lightweight playbooks
and enablement materials for SE and AE document repeatable integration and automation
Provide structured feedback to Product
and RevOps on recurring field needs and productization opportunities
How You'll Work.
Team & Collaboration
partners directly with strategic customers; works with RevOps; Partner with RevOps and SE leadership; work effectively across customers, Sales, SE, RevOps, Product, and Engineering; Provide structured feedback to Product, Engineering, and RevOps
Communication Scope
communication skills with the ability to work effectively across customers, Sales, SE, RevOps, Product, and Engineering
Process & Methodology
Demonstrated ability to manage multiple high-impact projects simultaneously with clear ownership and follow-through, Operate with clear prioritization
Full Job Description
## Description Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Sales Engineering Automation & Forward Deployed Engineer is a hybrid role that increases Sales Engineering leverage across three areas: AI automation, customer-facing forward deployed engineering, and SE reporting/data visibility. This role builds targeted automations that remove repetitive work from SEs and AEs, partners directly with strategic customers that need help designing automation or integration patterns around Restaurant365, and works with RevOps to make SE contribution visible in standard reporting. The expected outcome is higher SE capacity, stronger win rates on complex opportunities, faster time to value on automation-heavy accounts, and better visibility into technical win impact. ## How you'll add value AI automation and workflow engineering (40–45%) Design, build, and maintain lightweight automations that support SE workflows, including call recap and follow-up generation, configuration and POV helpers, RFP and security-response accelerators, and reusable workflow patterns. Expected output: 3–5 production workflows per quarter, active weekly usage by a majority of SEs, and measurable time savings of 1–2 hours per SE per week. Forward deployed engineering for strategic accounts (30–35%) Partner with customer technical and operational teams on complex automation and integration use cases where Restaurant365 is a core system dependency. This includes defining reference patterns, validating data flows, documenting ownership boundaries, and helping customers or partners implement solutions they
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