Socket
Go-to-Market
SalesEngineer,SMB
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Sales Engineer, SMB at Socket. Skills: technical education, guidance, support, pre-sales capacity, customer requirements translation, business value emphasis, technical expertise, troubleshooting, customer needs distillation, product feedback communication. Lead discussions and product demonstrations to showcase address customer challenges, respond to questions, and handle objections.. Craft technical content to guide customers in implementing specific use cases or extending our solution.”
What You'll Achieve.
drive post-sales revenue; ensure retention; contribute to growth
Industry & Context.
delving deep into the challenges they present or experience.
What They're Looking For.
Must Have
Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc, Hands-on experience working in customer facing roles., Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills., Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience., Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams., Ability and desire to learn new tools and technologies., Must be able to read/write basic scripts in languages Python, JS, or Golang.
Nice to Have
Familiarity with web APIs, SDKs, and other technical frameworks is a plus., Knowledge of common source control managers such as gitlab or bitbucket., CS degree or equivalent industry experience., Experience with open source, vulnerability management / SCA, Hands on experience working with medium to large customers up to 1000 employees., Relevant security domain experience and familiarity with vulnerability management SEA tools., Experience with AI and Large Language Models (LLM)
What You'll Do.
Lead discussions and product demonstrations to showcase address customer challenges
and handle objections.
Craft technical content to guide customers in implementing specific use cases or extending our solution.
Support Proof of Concepts (POCs) that align with customer provide technical expertise
and guidance throughout the evaluation process.
Provide guidance on integrating solutions into the customer's existing infrastructure.
Distill and communicate customer needs and product feedback to Product Management
Collaborate with Customer Success to drive post-sales revenue
and contribute to growth.
Execute cross-functional projects involving teams such as Engineering
How You'll Work.
Team & Collaboration
Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.; Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.; Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.; Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
Communication Scope
Lead discussions; respond to questions; handle objections; Craft technical content; communicate customer needs and product feedback
Full Job Description
About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthropic to xAI, and Figma to Vercel — love Socket (just check out their tweets https://socket.dev/love to see for yourself!) Founded by Feross Aboukhadijeh https://www.linkedin.com/in/feross/, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $65M in funding https://socket.dev/blog/series-b from top angels, operators, and security leaders. Socket is looking for a Sales Engineer to support our SMB Clients. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity. What You’ll Do: - Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections. - Craft technical content to guide customers in implementing specific use cases or extending our solution. - Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value. - Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process. - Provide guidance on integrating solutions into the customer's existing infrastructure. - Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. - Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth. - Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing. What You'll Bring - Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Sup
Applying for this Sales Engineer, SMB role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Socket?
Real rants from real employees. Read before you apply.