Datadog
SalesEngineer(CustomerSuccess)
“Sales Engineer (Customer Success) at Datadog. Skills: Sales Engineering, Solutions Engineering, DevOps/SRE, Platform Engineering, technical expertise, product demonstrations, technical evaluations, customer success. qualify and close opportunities with customers and partners. provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs)”
What You'll Achieve.
qualify and close opportunities with customers and partners
Industry & Context.
resolve customer concerns; escalate bug issues; think creatively and help resolve the wide variety of technical challenges
Able to travel up to 25% of the time
What They're Looking For.
Must Have
2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering, Native-level Korean proficiency (written and spoken)
Nice to Have
Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development, Thrives in a high velocity environment demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity, Enjoys collaborating and teaming with others, Comfortable and confident in delivering technical presentations/demos, Able to think creatively about a wide variety of challenges, Enjoys a hybrid office culture and spending time in-person at our Seoul office, Able to travel up to 25% of the time
What You'll Do.
qualify and close opportunities with customers and partners
provide technical expertise through sales presentations
product demonstrations
and supporting technical evaluations (POCs)
resolve customer concerns
articulate the overall Datadog value proposition
vision and strategy to customers
continually learn new technology to build competitive knowledge
deliver product and technical presentations with broad range of potential and existing clients
collaborate on feature requests
help clients try and onboard the product and assist when they run into roadblocks
think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer’s life cycle
How You'll Work.
Team & Collaboration
Partner with the sales and customer success teams; Have a direct line of communication with the product team to collaborate on feature requests; work with various teams to resolve customer concerns
Communication Scope
Native-level Korean proficiency (written and spoken); delivering technical presentations/demos
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